Food Service Worker 3

OSU Oregon State University•Corvallis, OR

3d•Onsite

About The Position

Oregon State University’s University Housing and Dining Services (UHDS) is hiring multiple full-time, 10-month Food Service Worker 3 employees. The position performs food preparation and service activities and lead-worker duties for a restaurant concept. The employee works with and assists the location manager in establishing and implementing unit guidelines while supporting customer care, student employee development, and product quality. The role may also provide backup delivery of food and beverage items to access-secured residence halls or require unescorted access to residence hall storage areas; these security-sensitive duties require a criminal history check. UHDS serves students, faculty, staff, and guests through residence halls, apartments, dining centers, catering, a market, and retail and coffee-shop locations. Its culinary team emphasizes a food-first approach integrating nutrition, quality, and passion, along with sustainable practices, food innovation, and supportive work environments. Employees are expected to provide excellent customer service and contribute to inclusive, welcoming, and safe environments. This position follows OSU and UHDS policies and procedures and is eligible for meal perquisites under the SEIU contract. The work takes place in a kitchen and retail environment and involves prolonged standing, commercial kitchen and baking equipment, frequent arm movements, and changing workflow, temperature, and noise levels. Work may involve raw meat and common food allergens, including gluten. Flexible shifts are required; early mornings, evenings, weekends, and holidays may be needed. Employees may be reassigned between front-of-house and back-of-house work based on business needs, with advance notice. The position is essential, and employees are expected to report during inclement weather, emergencies, and other University closures or curtailments.

Requirements

Three years of experience in a commercial food-service facility, or an associate degree in Food Service Management.
Knowledge of retail food service.
Experience operating commercial food-service equipment.
Experience with food-service safety and sanitation processes and procedures.
Ability to respond positively to changing work demands.
Strong communication skills, including understanding and conveying written and verbal directions, recipes, safety information, machine instructions, and other communications.
Good customer-service skills when working with internal and external customers.
Ability to work cooperatively and positively with a wide variety of groups and individuals.
Demonstrable ability to cooperatively and positively lead a wide variety of employee groups.
Valid Food Handler’s certificate within 30 days of employment and maintenance of certification throughout employment with UHDS.
Ability to lift and/or carry objects weighing up to 50 pounds and push and/or pull carts weighing up to 50 pounds.
Ability to work a flexible schedule that may include early mornings, evenings, weekends, and holidays.
Must pass the required criminal history check and be determined position qualified.
Must follow the attendance schedule and break schedule and be on time and in uniform when the shift begins.

Nice To Haves

Experience training employees.
Cashiering experience, including accurate cash-handling skills.

Responsibilities

Serve internal and external customers promptly and courteously.
Maintain established standards for service, quality, and cost awareness.
Perform lead-worker duties, including cooperative and positive leadership of employees.
Assist the location manager in establishing and implementing unit guidelines.
Support customer care, student employee development, and product quality.
Maintain a clean and sanitary operation by performing established cleaning duties and following health department guidelines and safe food-handling procedures.
Perform supply inventory responsibilities.
Prepare and serve food in a commercial food-service setting.
Potentially provide backup delivery of food and beverage items to access-secured residence halls and/or access residence hall storage areas without an escort.
Follow OSU and UHDS policies and procedures and the required attendance and break schedules.