PEAK - Food Service Supervisor

University of Oklahoma•Norman, OK

62d•Onsite

About The Position

Wagner Dining is looking for a Food Service Supervisor. This position is being filled through OU's PEAK Temporary Staffing Service. The Food Service Supervisor is responsible for supervising, training, and evaluating assigned personnel for the kitchen/production area during the PM shift. Responsibilities include determining work priorities, planning schedules, and assigning and reviewing work. The role also involves learning to prepare, produce, and serve food items for each concept at Wagner Dining, which is a centralized dining concept within Headington Hall, a residential community for student athletes and non-athlete students.

Requirements

High School Diploma, GED, or graduate of culinary school
36 months experience in food services
12 months in a supervisory role
Advanced knowledge of principles providing customer and personal service, including customer needs assessment, meeting quality standards for services, and customer satisfaction
Advanced knowledge of State Food Handling and Cleanliness laws
Advanced knowledge of kitchen equipment & supplies
Working knowledge of profit and loss statements
Excellent verbal, listening, and written communication skills
Ability to multitask
Ability to plan a health-conscious menu
Ability to interpret information
Ability to speak, read and write clear, concise English
Detailed oriented for accuracy of data and information
Ability to communicate well and build rapport quickly with students, faculty and staff
Ability to supervise staff and communicate directions and expectations effectively
Cash handling
ServSafe Certification
Must be 18 years or older.
Must submit to a background check.

Nice To Haves

Sanitation Certification may be required upon employment

Responsibilities

Coordinates food preparation and serving of food.
Monitors food preparation methods, portion sizes, and presentation of the food.
Oversees inventory and procurement, ensuring adequate supplies, materials, and equipment are available.
Monitors the safety and cleanliness of the facility and equipment, adhering to university and Health Department quality standards.
Assists with preparation of master menus.
Oversees operation of cash register and prepares daily cash report.
Responds to customer inquiries regarding food quality, service, or accommodations and resolves problems and routine complaints.
Prepares various reports for management regarding the operation of the facility, sanitation, food preparation, and any complaints or problems.
Maintains regulatory, compliance, and operational records.
Opens, closes, and secures facility.
Attends meetings, in-service training, and work-related classes.
Performs various duties as needed to successfully fulfill the functions of the position.
Supervises a small staff.
Opens, closes and secures facility.