Food Service Supervisor Full Time

MaquiseMississauga, ON
Onsite

About The Position

This role involves supervising multiple food service units, ensuring the efficient production of menu items, managing staff, and maintaining high standards of quality and safety. The Food Service Supervisor will work closely with Shift Managers to oversee daily operations, including scheduling, training, and addressing labor relations issues. A key aspect of the role is ensuring compliance with all health, safety, and food preparation regulations, including HACCP standards.

Requirements

  • At least one year of strong operation food industry management experience.
  • FoodSafe Level 1 Certification.
  • Comprehensive health and safety knowledge and training.
  • Knowledge of food service catering.
  • Strong supervisory skills and the capability to motivate and lead staff.
  • Excellent customer service skills.
  • Excellent communication skills (written and verbal).
  • Knowledge of Microsoft Office.

Nice To Haves

  • CSNM membership required
  • Employee relations experience in a unionized environment is an asset.

Responsibilities

  • Assist the Shift Managers to supervise multiple food service units.
  • Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees.
  • Learn from and assist the Shift Manager to resolve labor relation issues, track and produce reports on weekly inventories, sales revenue, labor and food cost.
  • Communicate positively and enthusiastically to the café patrons and address their issues promptly.
  • Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations.
  • Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office.
  • Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process.
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