Food Service Supervisor

Mary Browns•Kelowna, BC

4d•Onsite

About The Position

The Supervisor will plan, coordinate and oversee a group or team to efficiently use available resources and maximize productivity in order to achieve set objectives and goals as set forth by Fat Bastard Burrito’s. The supervisor will act as a team leader and motivator for all staff, thus strong interpersonal skills and being a clear communicator are essential. Responsible for supervising, training and coaching to maintain Fat Bastard Burrito’s company standards.

Requirements

At least 2 years’ experience in a role in a similar restaurant environment.
Must possess a positive attitude and work well with other team members.
Must have previous preparation or line cook experience to the level required for your position.
Be willing to follow direction and ask questions for clarification if needed.
Able to understand direction using the English language.
Organised, proactive, motivated and always contribute to team performance.
Strong work ethic and time management skills.
Understanding and knowledge of safety, sanitation and food handling procedures.
Ability to lead the team, and also take direction from management.
Ability to work in a team environment.
Ability to work calmly and effectively under pressure.
Must have problem solving abilities, be self-motivated, and organized.
Commitment to quality service.

Nice To Haves

Current Food Handling Certificate is an asset.

Responsibilities

Lead daily restaurant operations and ensure the store is operationally ready each day
Create and manage staff schedules while maintaining labour targets
Support staff training, onboarding, and ongoing team development
Monitor labour, food cost, sales performance, and daily operational results
Complete inventory counts and assist with inventory accuracy, ordering, waste tracking, and cost control
Ensure compliance with company policies, food safety standards, and health & safety requirements
Communicate operational updates, concerns, and performance results to the District Manager
Maintain consistent execution of brand standards, recipes, procedures, and company initiatives
Provide hands-on leadership and direction to team members during shifts to ensure smooth operations and a positive guest experience
Actively participates in positive and constructive communication
A team player, who provides support to colleagues and has a hands-on approach
Conducts themselves in a solutions-based approach, solving problems collectively and reporting any concerns at an appropriate time to your manager
Follows all policy and does not engage in any actions that may be perceived as conflicting with company policy regarding bullying, harassment, discrimination, and/or violence
Does not engage in gossiping or spread disparaging remarks.
Adhere to all policies and plans through communication, action, and consistent enforcement.
Effectively and efficiently perform all job functions following policy and leading by example.
Stays up to date on all training as required and follows all health and safety, and sanitation policies enforcing with disciplinary action as needed.
All supervisors and managers are directly responsible for ensuring the health and safety of workers under their supervision. They must ensure that workers are operating in a manner as required by the Occupational Health and Safety Act and its regulations in addition to company health and safety policies and procedures. Supervisors must inform all workers of the existence of any potential or actual risk to the health or safety of the worker of which the supervisor is aware, and must provide direction and instruction, in writing where prescribed, for safe measures to be taken during the course of their work.