Food Service Specialist

Circle K • Calgary, AB

2d • Onsite

About The Position

The Food Service Specialist provides food and merchandising support to designated stores in Alberta South by reviewing the details of various programs and products to ensure they meet our high standards of quality and safety. Responsible for creating detailed reports, summarizing the findings, reviewing with, and providing these reports to management staff. Manages quality control by performing preventative maintenance tasks and responds to calls as needed.

Requirements

• High school diploma or GED required
• Minimum 2 years of Food service industry experience.
• Ability to influence and build relationships.
• Ability to contribute to team effort by accomplishing related results as needed.
• Work with minimum direction and periodic supervision.
• Effective verbal and written communication skills, with a proven ability to work collaboratively.
• Meet travel requirements up to 80% in Western Canada.

Nice To Haves

• Secondary education preferred.

Responsibilities

• Supervise training and educating the store teams on current and new product offerings with an emphasis on Food Safety and Quality Assurance to ensure FSQA and HACCP regulatory requirements are met.
• Supervises New store start-ups and remodels for Foodservice.
• Address issues in stores in real-time and provide immediate and adequate solutions during each visit.
• Responsible for visiting all assigned stores on a set schedule to provide food safe-quality assurance monitoring functions.
• Conduct trouble-shooting seminars to instruct store on how to fix equipment and process issues.
• Acts as a central contact person for stores for questions regarding food service categories (i.e. discretionary decision-making power to solve issues as they arise).
• Collaborate with Category Managers, BU (Business Unit) leadership, store leadership, Food Service vendors and merchant experts to ensure training materials are effective, current, relevant, and compatible with Company policies and standards to maximize future growth of the Foodservice category.
• Coach and monitor under-performing stores for improvement.
• Partner with District Managers for their specific opportunities and needs in their market.
• Oversee new food service projects based on BU initiatives.
• Maintain a database of all training sessions and visits.
• Develop and facilitate training sessions addressing training gaps and needs of markets or regions.
• Assists with training and leads training opportunities as needed. Create a training environment that empowers people to find answers and solutions on their own to grow their food business.
• Create a cooperative learning environment with multiple levels of feedback that guides people to correct actions - embrace and share best practices.
• Works closely with stores' Management staff, Sales Associates and District Managers within Operations and other internal departments relating to food service category.
• Aid with new store start-ups and remodels.
• Reviews all food and beverage equipment, including warmers, roller grills, microwaves, sandwich cases, condiment stations, beverage machines, bakery cases, coolers, etc.
• Monitors temperature and time to Circle K standards.
• Notifies appropriate person if something is found out of compliance.
• Assesses the cleanliness of all areas of the store including food preparation areas, sinks, restrooms, security areas, storage areas, garbage, and sanitation areas, etc.
• Verify correct signage and pricing in each location during store visits.
• Evaluates stocking and inventory supply of key food safety areas.
• Reviews store health requirements to ensure they are being met; addresses all critical violations immediately.
• Assists with addressing any issues found and helps handle necessary improvements to each store.
• Completes detailed itemized reports summarizing the condition of all elements of the store, compiles an overall score for each store and communicates results to the management staff.
• Performs monthly preventative maintenance tasks, assists stores with reminders and resets.
• Calibrates various dispensing machines per schedule.
• Reviews signage and promotional material.
• Supervise special projects or other duties as assigned.

Benefits

• Group Insurance Program (health and dental care, long-term disability, life insurance, health spending account)
• Pension Plan
• Share Purchase Plan
• Paid Time Off (vacation days, sick days, and personal days)
• Employee Discounts
• Training and Development
• Recognition and Rewards
• Mentorship Program
• Scholarship Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED