Food Service Production Worker A (Harrisburg)

Penn State University • Harrisburg, PA

10d • Onsite

About The Position

Penn State is searching for a full time Food Service Production Worker A (Harrisburg) - Grade 9 to join the team. Duties include taking orders from customers and dispensing products following portion control, timing of products and temperature guidelines, suggesting certain products to customers to help with sales mix and increase sales, and positioning and checking required utensils, equipment, signage, and food products according to the in-house and branded concept menu standards. The role also involves setting up, operating, and closing out the register, placing money in the safe and making change as needed, preparing items for sale following established procedures and specifications, attending specialized off-site training, ensuring customer service meets or exceeds departmental standards, and setting up, opening, operating, and closing the unit according to policies, guidelines, and procedures. Additionally, the position requires operating various equipment, transferring, receiving, storing, rotating, and inventorying food supplies, notifying management of shortages or problems, storing requisitioned food items and leftovers, maintaining work and dining areas, washing and storing pots, pans, and equipment, training and directing the work of part-time employees, notifying management of any problems, maintaining proper uniform, ensuring part-time employees follow proper dress code, cleaning the janitor closet, vacuuming carpeting in dining areas, operating cleaning equipment, reporting equipment malfunctions, cleaning floors, ceilings, walls, windows, and lavatories, assisting in moving seating modules for special functions, dismantling and cleaning exhaust systems and filters, emptying, cleaning, and maintaining garbage and trash cans, notifying supervisors of emergency situations and handling them if possible, and checking with supervisors over general operating procedures.

Requirements

• Requires the use of commercial English, grammar and arithmetic such as addition, subtraction, multiplication and division, including decimals and fractions; simple use of formulas, charts, tables, drawings, specifications, schedules, wiring diagrams, together with the use of adjustable measuring instruments, graduates and the like requiring interpretation in their various applications; or the posting, preparation, interpretation, use and checking of reports, forms, records and comparable data.
• Over 3 months up to and including 12 months of effective experience.
• 3 to 12 months of effective experience
• None

Responsibilities

• Take orders from customers and dispense products following portion control, timing of products and temperature guidelines
• Suggest certain products to customer to help with sales mix and increase sales
• Position and check required utensils, equipment, signage, and food products according to the in-house and branded concept menu standards
• Set up, operate, and close out register
• Place money in safe and make change as needed
• Prepare items for sale following established procedures and specifications detailed by in-house and branded concept standards
• Attend specialized off-site training that may be required for work
• Ensure customer service in unit meets or exceeds departmental standards
• Set up, open, operate, and close unit according to policies, guidelines, and procedures set by the individual unit
• Operate various equipment such as broiler, grills, fryers, beverage machines, microwave ovens, pizza ovens, bun toasters, slicers
• Transfer, receive, store, rotate and inventory food supplies
• Notify management of any shortages or problems concerning food and supplies
• Store requisitioned food items and leftovers
• Maintain work area and dining area in a clean and orderly condition
• Wash and store pots and pans and equipment at pot sink area
• Train and direct work of part-time employees in the various phases of the operation
• Notify management of any problems
• Maintain proper uniform
• Ensure part-time employees are following proper dress code
• Clean janitor closet
• Vacuum carpeting in dining areas
• Operate equipment such as floor machines, buffer, vacuum cleaner, window washer, etc.
• Report malfunctions of equipment to supervisor
• Clean floors, ceilings, walls, windows, and lavatories, using ladder when necessary
• Sweep, dust, mop, wash, scrub, wax, buff, strip, seal, and perform related activities in locations such as offices, storerooms, locker rooms, receiving dock, garbage area, dining room, etc.
• Assist in moving seating modules to designated arrangements for special functions
• Dismantle and clean exhaust system and filters
• Empty, clean and maintain garbage and trash cans
• Notify supervisor of emergency situations; handle if possible until arrival
• Check with supervisor over general operating procedures

Benefits

• Comprehensive medical coverage
• Dental coverage
• Vision coverage
• Robust retirement plans
• Substantial paid time off which includes holidays, vacation and sick time
• 75% tuition discount, available to employees as well as eligible spouses and children

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed