Food Service Manager

Aramark • Calgary, AB

7d • CA$53,045 - CA$65,776 • Onsite

About The Position

The Food Service Manager plays a key role in creating a safe, welcoming, and resident focused dining experience within our long term care community. You’ll oversee daily food service operations, support your team, and ensure meals are prepared and delivered with care, consistency, and compliance. This role manages a menu based dining program where residents receive prepared meals aligned with dietary needs and preferences.

Healthcare - Aramark

Redefining the Patient Experience - We provide industry leading dining, environmental, facilities, and healthcare services in hospitals. By combining hospitality, science, and culinary expertise, we create environments where caregivers and patients can relax, recharge, and recover.

Our services range from Patient Dining, Retail Dining to Clinical Nutrition and beyond.

Requirements

• Minimum 1 year of food service experience.
• Minimum 1 year of leadership experience.
• Strong interpersonal and communication skills.
• Ability to build positive relationships with residents, families, care teams, and clients.
• Commitment to delivering excellent customer service using Aramark’s service model.
• Ability to collaborate across departments to support a unified resident experience.
• Ability to lift up to 50 lbs occasionally and stand for extended periods.

Nice To Haves

• Bachelor’s degree or equivalent experience preferred.

Responsibilities

• Coach, mentor, and develop team members using Aramark’s leadership model.
• Recognize great work and foster a positive, respectful workplace.
• Set clear expectations and ensure the team meets service, safety, and regulatory standards.
• Lead daily huddles to align on resident needs, menu changes, and operational priorities.
• Maintain strong food safety and sanitation practices across all areas.
• Build strong relationships with site leadership, care teams, and residents.
• Understand resident needs, preferences, and dietary requirements, and ensure they are reflected in daily operations.
• Communicate proactively about menu changes, service updates, and operational progress.
• Manage and maintain accurate P&L statements.
• Meet financial targets for food costs, labor, and waste reduction.
• Use Aramark systems to monitor performance metrics, inventory trends, and cost drivers.
• Train your team on the key levers that improve margins while maintaining quality and resident satisfaction.
• Ensure efficient operations through smart cost control and strong production management.
• Meet food and labor targets aligned with Operational Excellence standards.
• Ensure all team members are trained and confident in daily tasks, including meal service, portioning, and safe food handling.
• Oversee production, quality, and consistency of meals served to residents.
• Maintain a safe, healthy environment for residents, staff, and visitors.
• Follow all policies and regulations related to food safety, infection prevention, health standards, and wage/hour compliance.
• Ensure documentation and processes meet long term care regulatory requirements.
• Lead front of house dining operations in partnership with the Food Service Director.
• Coordinate meal service, staffing, and resident dining experience to ensure smooth, respectful, and timely service.
• Support special diets, texture modifications, and individualized resident needs.

Benefits

• Three weeks of paid vacation for all new salaried hires, plus 3 personal/flex days dedicated to your mental health and well-being.
• Comprehensive Health Benefits (No Waiting Period!): From day one, enjoy coverage for dental, prescriptions, vision, massage therapy, and more—because your health matters.
• A Self-Directed Pension Plan where every dollar you contribute is matched with two by Aramark—helping you grow your retirement savings faster.
• Access Aramark’s Employee Assistance Program for confidential resources and support for you and your family whenever you need it.
• Be part of our Employee Resource Groups (ERGs), where we celebrate diversity, build connections, and support one another.
• Enjoy discounts on everyday products and services to make life more affordable.
• Benefit from Educational Assistance to support your growth, plus scholarships for your children entering post-secondary studies.
• Clear career path planning and development opportunities tailored to your skills and aspirations.
• We are deeply committed to providing a safe, healthy, and positive work environment for all.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree