Food Service Manager

Albertsons Companies•Lake Stevens, WA

16h•$24 - $28•Onsite

About The Position

Albertsons Companies is a leading food and drug retailer in the U.S. operating over 2,200 stores. They are committed to innovation and fostering a culture of belonging, with a unique purpose to bring people together around the joys of food and inspire well-being. This role is for a Food Service Manager who will provide direct leadership to the food service department crew members, manage training processes, oversee inventory, and ensure product freshness and safety. The store is open seven days a week and may require weekend, holiday, and shift work.

Requirements

2 years of department management or equivalent kitchen or restaurant management experience.
Knowledge of fundamental management concepts, practices and procedures related to food service, merchandising and retail operations.
Ability to learn basic knowledge of all products carried in the department including willingness to taste and evaluate delicatessen products.
Ability to follow instructions and procedures for proper handling of knives and other food service equipment.
Strong work ethic with ability to follow instructions and procedures applying effective time management skills.
Ability to comprehend, interpret and analyze instructions, correspondence, government regulations, financial reports, legal documents, packing lists, manifests, pick sheets/fulfillment orders, inventory count sheets, movement/volume reports.
Proven success with mentoring, motivating and leading a team.
Math skills necessary, but not limited to: the ability to add, subtract, multiply and divide, follow recipes, completing sales transactions and calculating discounts.
Ability to use Microsoft Office suite.
Excellent communicator with ability to professionally and courteously interact with guests, crew members, store management team, corporate sales managers and leadership. This includes answering telephone calls and using in-store intercom system.
Ability to work with cleaning chemicals and detergents in order to clean and sanitize tools using without allergic reaction.
Ability to work around food ingredients, produce and spices without allergic reaction.
Must be at least 18 years of age due to equipment use and work environment.
Current State Food Handler’s Permit must be maintained.

Nice To Haves

Culinary Arts or business management degree preferred.

Responsibilities

Provides direct leadership to food service department crew members including: planning and assigning work, conducting performance evaluations, coaching sessions and administering discipline when needed, providing training and development opportunities, rewarding crew members, addressing complaints and resolving problems.
Actively participates, trains and mentors food service department crew members to enthusiastically demonstrate, educate and sell in-store delicatessen products.
Manages training process for all new food service crew members through their probationary period including completion of onboarding activities and department specific training videos on the in-house LMS. Completes and submits documentation to Human Resources including Fresh Sheets and New Hire Training Guides.
Conducts daily team huddles during each shift in order to communicate sales goals and to reinforce guest service expectations with all food service sales clerks.
Writes and places orders for all ingredients, products and supplies. Checks in order when load is received and dates, stocks and organizes all dry storage, freezers and coolers.
May be involved in the preparation of delicatessen products for sale by incorporating ingredients to create fresh salads and entrées, slice meat and cheese for charcuterie, fry and roast chicken, package, price, label and merchandise products following established department and company policies and procedures.
Assists with writing daily plans and weekly work schedules that anticipate the needs of the business.
Assists with the execution of all food service programs and corporate promotions at store level by working directly with the Food Service Sales Manager on product selection and mix.
Controls and maintains inventory following FIFO principles in order to achieve consistent margin.
Responsible for rotation of merchandise and maintenance of displays ensuring our products meet our freshness guarantee at all times.
Coordinates validation, item authorization, sign making and all food service department related POS maintenance.
Ensures that all displays are properly stocked.
Maintains accurate records for damaged/spoiled merchandise in accordance with company policies and procedures.
Complies with all food and workplace safety rules and regulations.
Ensures safety, cleanliness, and sanitation of work area and equipment.
Works towards acquiring product knowledge within all departments in order to respond to guest questions and provide informative information about merchandise.
Stays updated on weekly specials, coupons and other company promotions that encourage an environment that delights our guests.
Works in and cultivates a team oriented work environment that inspires collaboration and cooperation.
Store is open seven days a week and may require weekend, holiday and shift work.