Food Service Manager
About The Position
The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu. Are you passionate about delivering exceptional dining experiences in a professional setting? We’re seeking a Food Service Manager to lead operations for a corporate dining account, where quality, service, and innovation come together. In this role, you will oversee daily dining operations, ensuring smooth service and high-quality standards, manage a dedicated team, and foster a welcoming environment that enhances the workplace experience for employees and guests. The ideal candidate will have a passion for food and customer service excellence and have prior food service management experience. This will be a night shift position with the days of working of Sunday - Thursday and hours of work from 6:00pm - 3:00am.
Requirements
- Requires at least 1 year of experience
- Requires at least 1 year of experience in a management role
- Strong interpersonal skills
- Ability to maintain effective client and customer rapport for mutually beneficial business relationships
- Ability to demonstrate excellent customer service using Aramark's standard service model
- Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
- Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
- Must be able to stand for extended periods of time.
Nice To Haves
- Bachelor's degree or equivalent experience preferred
Responsibilities
- Use Aramark's coaching model to engage and develop team members to their fullest potential
- Reward and recognize employees
- Ensure individual and team performance meets objectives and client expectations
- Plan and lead daily team briefings
- Ensure safety and sanitation standards in all operations
- Identify client needs and communicate operational progress
- Ensure the completion and maintenance of P&L statements
- Deliver client and company financial targets
- Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins
- Bring value through efficient operations, appropriate cost controls, and profit management
- Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
- Ensure entire team is trained and able to implement
- Supervise team regarding production, quality and control
- Maintain a safe and healthy environment for clients, customers and employees
- Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
- Lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director
- Plans, directs, and coordinates food service activities in order to deliver a finished product to the customer
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
