Food Service Manager - George Mason University

Compass Group•Fairfax, VA

6d•Hybrid

About The Position

Chartwells Higher Education is seeking a self-motivated individual for the role of Residential Director of Dining Service II at George Mason University! In this role, you will advise and provide hands-on support in the day-to-day operations and financial success of two small residential dining halls on the Fairfax, VA campus (The Globe & The Spot) and one dining hall at the Smithsonian-Mason School of Conservation in Front Royal, VA (The Commons). The Globe is located in the Angel Cabrera Global Center and offers globally inspired flavors and diverse menu options. The Spot is a dedicated plant-forward dining hall, designed to support sustainable dining and evolving student. The Commons at SMSC in Front Royal delivers a personalized dining experience in a close-knit community setting. You will also be responsible for adhering to contract guidelines, the Health Department’s regulations, company standards, and expectations of food quality, freshness, and presentation. With Chartwells rapid growth trajectory, there's immense potential for you to advance professionally and make an immediate impact on our food service operations. This position will require travel to the Front Royal campus at least one time each week.

Requirements

Five or more years of operational food service management experience.
Knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing, and presentation.
Strong leadership abilities with validated experience in supervising and developing staff.
Excellent organizational skills and ability to prioritize optimally.
Outstanding customer service skills with a dedication to maintaining high standards of quality.
Proficiency in preparing and analyzing financial reports.
Must be experienced with computers.
ServSafe® Certified.

Nice To Haves

Associate degree preferred.
Flexibility to work evenings, weekends, and holidays as needed.

Responsibilities

Supervise the hiring, training, and development of staff to uphold excellence in service and food quality.
Maintain client and customer happiness by ensuring food quality and customer service standards are met consistently.
Prepare and complete all vital daily, weekly, and financial reports, including those related to food and labor costs.
Ensure compliance with all quality and food safety standards to guarantee the health and safety of our customers.
Foster strong client relationships to align our programs with their objectives, driving happiness and retention.
Perform other duties as assigned to support the efficient functioning of dining service operations.