Food Service Liaison, UPMC Memorial

UPMC • York, PA

3d • Onsite

About The Position

UPMC Memorial is seeking a Full-time Food Service Liaison. This role is responsible for processing and maintaining patient diet orders using automated diet office software. The liaison will utilize customer-friendly telephone skills to interact with patients and nursing staff to resolve food service issues.

Requirements

• Work permit required if under 18 years old.
• Act 34

Responsibilities

• Communicates patient concerns or issues to supervisor or clinical staff in a timely fashion.
• Processes all phone calls using appropriate telephone skills.
• Follows up on issues in a timely manner to resolution.
• Processes all nutrition care orders according to established procedures in an accurate and timely fashion.
• Troubleshoots interface issues with diet orders and resolves.
• Reports software and printer problems to appropriate IS individual / group in a timely fashion.
• Prepares tray tickets for food assembly according to workflow procedures in the operation.
• Assists patients with menu planning in accordance with diet order in a helpful, friendly manner.
• Maintains record-keeping and prepares reports as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed