Food Service Lead

Par Mar Stores•Brandywine, WV

8d•Onsite

About The Position

To provide excellent customer service in a manner which exceeds Company Goals and Expectations of Total Quality Service to our Guests. The Food Service Lead will be responsible for all tasks and responsibilities relating to the ordering, pricing, labeling, preparation, rotation, presentation and serving of hot and cold food products while following all applicable Brand standards.

Requirements

Must be available to work various shifts including evenings and weekends as required by Store Management.
Must be available to work during peak customer hours to increase food sales.
Must practice and enforce all safety measures.
Must report employee or guest injuries immediately to Store Management.
Must greet and welcome each Guest with the proper greeting.
Must use an exit statement when Guests leave.
Must maintain a food service atmosphere consistent with Company Standards.
Must be in proper dress code, including name badge, proper attire, apron, hat/visor, gloves, footwear, and jewelry as per Policy.
Must display a consistent team-oriented demeanor.
Must maintain clear channels of communication with Store Management, fellow co-workers, employees and Guests.
Must maintain a clean and attractive store exterior.
Must maintain the interior of the store in a clean and attractive manner daily.
Must complete all tasks on the shift duty checklist.
Must ensure the office is neat, clean, and organized.
Must ensure all confidential information is secured at all times.
Must ensure employees are constantly monitoring the dining area for trash or spills.
Must ensure trash cans are emptied as needed.
Must ensure all cleaning/maintenance tasks assigned by Store Management are completed by end of shift.

Responsibilities

Provide excellent customer service.
Order, price, label, prepare, rotate, present, and serve hot and cold food products according to Brand standards.
Ensure a safe work environment by practicing and enforcing all safety measures.
Report employee or guest injuries immediately to Store Management.
Greet and welcome each Guest with the proper greeting and use an exit statement when Guests leave.
Maintain a food service atmosphere consistent with Company Standards for Professionalism, Image and Total Quality Guest Service.
Maintain proper dress code at all times.
Display a consistent team-oriented demeanor and maintain clear communication with Store Management, co-workers, employees, and Guests.
Maintain a clean and attractive store exterior, including wiping down trash receptacles, cleaning windows, keeping counter areas neat, and sweeping the lot daily.
Maintain the interior of the store in a clean and attractive manner daily by completing all tasks on the shift duty checklist.
Ensure the office is neat, clean, organized, and all confidential information is secured.
Ensure employees monitor the dining area for trash or spills and that trash cans are emptied as needed.
Ensure all cleaning/maintenance tasks assigned by Store Management are completed by the end of the shift.