Food Service - Huck's Food Service Lead

Martin & Bayley, Inc., DBA Huck's Market • Lexington, KY

4d • Onsite

About The Position

Every Food Service Lead is responsible for the proper and efficient operation of the Food Service Department within company policy in such a manner as to ensure that the department is profitable and maintains the highest level of quality and customer service.

Requirements

• Proper and efficient operation of the Food Service Department
• Maintain highest level of quality and customer service
• Proper uniform and prompt, courteous customer service
• Accurate and timely paperwork
• Maintain inventory and loss within company guidelines
• Proper recording of all hours worked
• Dignity and respect for all associates
• Proper personnel management techniques
• Ensure associates receive breaks
• Advising Store Manager of personnel situations or policy violations
• Training new associates
• Following all associate shift procedures
• Ensuring a safe shopping and working environment
• Following all safety rules and using protective equipment
• Posting current sign program
• Using current plan-o-grams
• Ordering merchandise to prevent out of stocks and maintain proper inventory levels
• Ensuring food service appearance reflects company expectations and standards
• Keeping all food service display cases and glass clean
• Reporting maintenance problems
• Keeping all food service areas clean and following all sanitation procedures
• Proper use of ladders
• Following lifting procedures per company policy
• Using wet floor signs per company policy
• Promptly reporting accidents
• Actively promoting the Huck’s Bucks Loyalty app
• Communicating benefits of the app
• Monitoring transactions for potential misuse of points or discounts
• Assisting customers with app sign-up and usage

Responsibilities

• Ensures that the food service department is open and ready for business during all hours for which the department is scheduled to be open
• Effectively schedules associates to meet business demands using fixed schedule
• Gives all customers prompt and courteous service
• Effectively communicates with store associates and management
• Follows all federal, state and local laws and ordinances pertaining to the operation of the department
• Provides a role model of conduct for other associates in the store
• Controls variable expenses of the department
• Ensure all associates are in proper uniform and providing prompt, courteous customer service
• Ensures all paperwork is done accurately and in a timely manner
• Maintains inventory and loss within company guidelines
• Conducts inventories as directed by management
• Ensures all associates are properly recording all hours worked
• Treats all associates with dignity and respect and uses the proper personnel management techniques
• Ensures that all associates receive breaks
• Advises Store Manager of any personnel situations or policy violations having an adverse effect on store operating performance
• Trains all new Associates on proper completion of their job duties
• Ensures all associate shift procedures are followed
• Ensures a safe shopping and working environment
• Ensures all safety rules are followed and protective equipment used
• Ensures current sign program is posted on the date the program begins
• Ensures current plan-o-grams being used
• Communicates with the Division Manager any special needs or request
• Effectively orders merchandise to prevent out of stocks and maintain proper inventory levels as directed
• Ensures the food service appearance reflects company expectations and standards
• All food service display cases and glass are clean
• Reports any maintenance problems that cannot be corrected immediately without assistance to the store manager
• Ensures all food service areas are kept clean and follows all sanitation procedures
• Ensures that ladders are properly used
• Ensures that lifting procedures are followed per company policy
• Ensures that wet floor signs are used, per company policy
• Reports accidents promptly to the Store Manager and corporate office
• Actively promote the Huck’s Bucks Loyalty app to customers
• Communicate to customers the benefits of signing up and using the app
• Monitor transactions for potential misuse of points or discounts
• Assist customers on how to sign up and use the app for discounts and redemption

Benefits

• Competitive salary commensurate with experience
• Comprehensive benefits package including health, dental, vision, and life insurances
• ESOP
• 401K with match
• Paid time off
• Paid holidays
• Opportunities for career advancement and professional development within a growing company
• Employee discounts for food and fuel

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed