Food Service Lead - Pizza

Town & Country Markets, Inc.•Poulsbo, WA

21h•$29 - $30•Onsite

About The Position

T&C is a family-owned company that builds authentic relationships one interaction at a time through consistent commitment to heartfelt service, relating to people as people (not numbers) and by selling the freshest, highest-quality products available. We have a deep passion for food and people and are always looking for service-minded individuals of all backgrounds to join our community. The Food Service Lead provides leadership and support in designated food service areas, including Pizzeria, Espresso, Bakery, Deli Market Meals, and Restaurant, acting as the go-to leader in the absence of managers. This role involves preparing department products for sale, ensuring quality control, and contributing to financial goals. The Lead will establish and maintain effective working relationships, ensure adherence to standards, and assist in hiring, training, and development. They will also foster a culture of safety, ensure compliance with laws, and stay updated on industry trends.

Requirements

High level of food service product knowledge and enthusiasm for food, cooking, and nutrition
Must be a positive team player, leader, and role model that can effectively manage through change
Must possess a readiness to manage, train and coach others
Detail oriented, organized with effective time management skills
Excellent customer service skills
Critical thinker with a strong desire to develop proficiencies in: schedule writing, inventory management, ordering practices, and forecasting
Understands and upholds ready for business standards
Must possess an attitude of service to others
Demonstrates self-discipline and accountability
Must have intermediate or higher computer skills including MS Office
Ability to build and maintain effective relationships and trust with a diverse group of staff, guests, and vendors
Excellent listening, verbal, and written communication skills
Embraces 360 feedback with a commitment to personal and professional development
Displays excellent work ethic
Flexibility to work mornings, afternoons, evenings, weekends, and holidays as needed
Ability to lift and carry 50 lbs.
Possesses full body mobility (bending, stooping, twisting, and reaching) with excellent manual dexterity
Exemplifies health department standards
Ability to work in a constant state of alertness and safe manner
18 years or older

Responsibilities

Provides leadership and support in designated food service area of responsibility including Pizzeria, Espresso, Bakery, Deli Market Meals, and Restaurant and is the go-to leadership in the absence of managers
Prepares department product for sale
Ensures quality control of all meals from kitchen
Participates in establishing and maintaining an integral and collaborative environment
Assists in achieving quarterly financial goals with a focus on gross and labor
Establishes and maintains effective working relationships with employees, guests, market support staff and vendor community
Ensures adherence to Ready for Business standards throughout food service departments
Works closely with market staff to achieve timely completion of administrative tasks and operational functions
Assists in the hiring, training and development of employees
Establishes and maintains a 360-feedback process including guests, staff and leadership
Provides and role models excellent customer service
Maintains the integrity of our brand and marketing expressions
Maintains departments in a neat, clean and orderly manner
Establishes and maintains a culture of safety throughout all food service departments
Ensures food service compliance with local, state and federal laws
Role models attitude of service to staff and guests
Keeps up on industry trends, standards, and changes
Ensures the dissemination of and adherence to all company and department policies
Supports and follows all safety/security policies and sustainability programs
Operates within the Company’s Core Values, Company Brand, and Business Principles