Food Service Lead - Deli

Town & Country Markets, Inc.•Shoreline, WA

10d•$29 - $30•Onsite

About The Position

T&C is a family-owned company that builds authentic relationships one interaction at a time through consistent commitment to heartfelt service, relating to people as people (not numbers) and by selling the freshest, highest-quality products available. We have a deep passion for food and people and are always looking for service-minded individuals of all backgrounds to join our community. The Food Service Lead - Deli provides leadership and support in their designated food service area and acts as the go-to leader in the absence of managers. This role is responsible for preparing department product for sale, participating in establishing and maintaining a collaborative environment, and assisting in achieving financial goals with a focus on gross and labor. The Lead establishes and maintains effective working relationships with employees, customers, corporate staff, and the vendor community, while ensuring adherence to Ready for Business standards. They work closely with market staff to complete administrative and operational tasks, assist in hiring, training, and development, and establish a 360 feedback process. The role involves providing and role-modeling excellent customer service, maintaining brand integrity, and ensuring departments are neat, clean, and orderly. Additionally, the Lead establishes and maintains a culture of safety, ensures food service compliance with laws, and role-models an attitude of service. They stay updated on industry trends, disseminate and ensure adherence to company policies, and support safety/security policies and sustainability programs, all while operating within the Company’s Core Values and Brand.

Requirements

High level of food service product knowledge and enthusiasm for food, cooking, and nutrition
Must be a positive team player, leader, and positive role model that can effectively manage through change
Must possess a readiness to manage, train and coach others
Detail oriented, organized with effective time management skills
Excellent customer service skills
Critical thinker with a strong desire to develop proficiencies in: schedule writing, inventory management, ordering practices, and forecasting
Understands and upholds ready for business standards
Must possess an attitude of service to others
Demonstrates self-discipline and accountability
Must have intermediate or higher computer skills including MS Office
Ability to build and maintain effective relationships and trust with a diverse group of staff, customers, and vendors
Excellent listening, verbal, and written communication skills
Embraces 360 feedback with a commitment to personal and professional development
Displays excellent work ethic
Ability to lift and carry 50 lbs
Possess full body mobility (bending, stooping, twisting, and reaching) and have excellent manual dexterity
Exemplifies health department standards
Ability to work in a constant state of alertness and safe manner
18 years or older

Nice To Haves

Flexibility to work mornings, afternoons, evenings, weekends, and holidays as needed

Responsibilities

Provides leadership and support in designated food service area of responsibility and is the go to leadership in the absence of managers
Prepares department product for sale
Participates in establishing and maintaining an integral and collaborative environment
Assists in achieving quarterly financial goals with a focus on gross and labor
Establishes and maintains effective working relationships with employees, customers, corporate staff and vendor community
Ensures the adherence to Ready for Business standards throughout food service departments
Works closely with market staff to achieve timely completion of administrative tasks and operational functions
Assists in the hiring, training and development of employees
Establishes and maintains a 360 feedback process including customers, staff and leadership
Provides and role models excellent customer service
Maintains the integrity of our brand and marketing expressions
Maintains departments in a neat, clean and orderly manner
Establishes and maintains a culture of safety throughout all food service departments
Ensures food service compliance with local, state and federal laws
Role models attitude of service to staff and customers
Keeps up on industry trends, standards, and changes
Ensures the dissemination of and adherence to all company and department policies
Supports and follows all safety/security policies and sustainability programs
Operates within the Company’s Core Values and Company Brand