About The Position

UPMC Memorial is seeking a Part-time Food Service Host to join their team. This role is responsible for ensuring guest satisfaction with food service by utilizing excellent customer service skills. The Food Service Host will deliver and serve nutritionally appropriate and attractive meals in a timely manner, while practicing appropriate food handling techniques and food safety procedures in all aspects of the job.

Requirements

  • Work permit required if under 18 years old.
  • Act 34

Nice To Haves

  • Prior food service experience
  • Prior customer service experience

Responsibilities

  • Adheres to hand hygiene and infection control procedures on a consistent basis when interacting with customers.
  • Adheres to department procedures regarding the operation of all food service equipment.
  • Communicates customer complaints and concerns effectively with other health care team members.
  • Performs sanitation for assigned work area in accordance with departmental procedures and health department guidelines.
  • Serves patient meal tray using the designated department script, to include proper patient identification.
  • Distributes and collects menus from patients; obtains selected menus from patients according to departmental procedures.
  • Displays customer service skills when responding to meal service requests, resulting in a satisfied customer.
  • Serves meals within established timeframes, adhering to departmental standards for appearance, food quality, and temperature control.
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