Commercial Appliance Technician

Benedict Sales & ServiceAltoona, WI
Hybrid

About The Position

Come see what an employee family is all about as a Food Service Equipment Technician at Benedict Sales & Service! Food Service Equipment Technicians at Benedict's perform an exciting variety of work in the areas of maintaining, repairing, and installing commercial food service equipment for bars & restaurants, convenience store, grocery retailers and more!! Equipment you can expect to work with include ovens, fryers, grills, char-broilers, dishwashers, brewers, ranges, combi-ovens, ice machine equipment, mixers, and microwaves and everything in-between. All commercial, which means no residential work! This position does not have direct reports, primarily performs work independently with occasional team/group work environments and is under direct supervision.

Requirements

  • Minimum 3 years experience servicing/repairing commercial cooking equipment required.
  • Demonstrated knowledge of AD/DC circuits and use of a multimeter required.
  • High school diploma or equivalent required.
  • Valid class D driver’s license and commercial insurability required.
  • Excellent troubleshooting, problem-solving, mechanical, and analytical skills.
  • Strong electrical aptitude with knowledge of and ability to be proficient with AC/DC circuits.
  • Knowledge and understanding of commercial food service equipment.
  • Ability to perform effectively in a high stress, fast paced environment.
  • Ability to plan, organize, and prioritize work tasks.
  • Ability to use a multimeter.
  • Ability to use power and hand tools.
  • Ability to use thermometers, pressure gauges, and other testing devices.
  • Ability to run piping and PVC.
  • Ability to read and interpret operation and repair manuals, schematics, and mechanical blueprints.
  • Ability to follow instructions and meet deadlines.
  • Basic computer skills and ability to learn computer programs.
  • Ability to travel between job sites and work locations 75% of the time.
  • Ability to work a non-standard schedule including occasional voluntary emergency on-call, nights, weekends, and holidays.
  • Ability to read, write and comprehend simple instructions, short correspondence, and memos.
  • Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organization.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.

Nice To Haves

  • Vocational/technical school training and manufacturer training a plus.

Responsibilities

  • Troubleshoots, repairs, and makes modifications to commercial food service and cooking equipment.
  • Performs installation, startup and calibration on new and used equipment.
  • Reads and understands technical drawings (e.g., blueprints, electronic/mechanical schematics) to repair/maintain equipment.
  • Troubleshoots complex problems with equipment where the repair is not immediately visible or obvious.
  • Maintains inventory of replacement parts and orders replacements.
  • Utilizes a computerized management system to accurately record work progress and history.
  • Provides department support through collecting payment for necessary customers prior to service being performed and directing payments to appropriate personnel in a timely manner for processing.
  • Sets and achieves individual goals and supports department goals by contributing to a team environment.
  • Safely operates and maintains a company vehicle, tools, and equipment.
  • Demonstrates effective communication, assertiveness, versatility, and follow-through in responding to customer needs.
  • Sets and achieves individual goals and supports department goals by contributing to a team environment.
  • Demonstrates professionalism, timeliness, accuracy, and projects a positive company image in all assigned duties.
  • Complies with all company and industry safety standards.
  • Other duties as assigned by authorized personnel.

Benefits

  • Competitive compensation based on experience
  • Medical, dental, vision and supplemental insurance offerings
  • HSA (Health Savings Account)
  • Dependent Care & Health Care FSA (Flexible Spending Account)
  • 401K with employer match
  • Bonus potential
  • Year-round work
  • Paid Time Off
  • Weekly paycheck
  • Company swag and uniform programs
  • Educational assistance
  • Employee support services
  • Company provided cell phone for qualifying positions
  • Company provided vehicle for qualifying positions
  • Latitude to determine parts stocking for technician assigned service vehicles
  • Electronic work orders/time entry system
  • Experienced technician support team
  • Continuous training & development
  • Advancement opportunities
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