Commercial Appliance Technician

Benedict Sales & Service•Altoona, WI

just now•Hybrid

About The Position

Benedict Sales & Service is seeking a Food Service Equipment Technician to perform maintenance, repair, and installation of commercial food service equipment for various clients including bars & restaurants, convenience stores, and grocery retailers. The role involves working with a wide range of equipment such as ovens, fryers, grills, dishwashers, ice machines, and more. This is a full-time, non-exempt position with experienced level requirements. The technician will primarily work independently under direct supervision, with occasional team collaboration. The position requires a valid driver's license and commercial insurability, with frequent travel between job sites.

Requirements

Minimum 3 years experience servicing/repairing commercial cooking equipment required.
Demonstrated knowledge of AD/DC circuits and use of a multimeter required.
High school diploma or equivalent required.
Valid class D driver’s license and commercial insurability required.
Excellent troubleshooting, problem-solving, mechanical, and analytical skills.
Strong electrical aptitude with knowledge of and ability to be proficient with AC/DC circuits.
Knowledge and understanding of commercial food service equipment.
Ability to perform effectively in a high stress, fast paced environment.
Ability to plan, organize, and prioritize work tasks.
Ability to use a multimeter.
Ability to use power and hand tools.
Ability to use thermometers, pressure gauges, and other testing devices.
Ability to run piping and PVC.
Ability to read and interpret operation and repair manuals, schematics, and mechanical blueprints.
Ability to follow instructions and meet deadlines.
Basic computer skills and ability to learn computer programs.
Ability to travel between job sites and work locations 75% of the time.
Ability to work a non-standard schedule including occasional voluntary emergency on-call, nights, weekends, and holidays.
Ability to read, write and comprehend simple instructions, short correspondence, and memos.
Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.

Nice To Haves

Vocational/technical school training and manufacturer training a plus.

Responsibilities

Troubleshoots, repairs, and makes modifications to commercial food service and cooking equipment.
Performs installation, startup and calibration on new and used equipment.
Reads and understands technical drawings (e.g., blueprints, electronic/mechanical schematics) to repair/maintain equipment.
Troubleshoots complex problems with equipment where the repair is not immediately visible or obvious.
Maintains inventory of replacement parts and orders replacements.
Utilizes a computerized management system to accurately record work progress and history.
Provides department support through collecting payment for necessary customers prior to service being performed and directing payments to appropriate personnel in a timely manner for processing.
Sets and achieves individual goals and supports department goals by contributing to a team environment.
Safely operates and maintains a company vehicle, tools, and equipment.
Demonstrates effective communication, assertiveness, versatility, and follow-through in responding to customer needs.
Demonstrates professionalism, timeliness, accuracy, and projects a positive company image in all assigned duties.
Complies with all company and industry safety standards.
Other duties as assigned by authorized personnel.