Food Service - Customer Service Associate PT - Site 542
About The Position
A Food Service Associate, also known as a Customer Service Associate, plays a critical role. The primary responsibility of a Service Deli Associate is to assist customers in selecting and purchasing Food Service products, prepares a variety of food items, maintains cleanliness and hygiene standards, and participates in the efficient functioning of the department. This position plays a crucial role in ensuring that customers have access to high-quality deli products and receive outstanding service. They contribute to the overall success of the department and the store as a whole by providing excellent customer experiences and maintaining a well-organized and hygienic workspace.
Requirements
- Knowledge of food safety practices and regulations.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Physical stamina to stand for extended periods, lift heavy objects, and operate deli equipment.
Nice To Haves
- High school diploma or equivalent preferred.
- Previous experience in a deli, food service, or customer service role is a plus.
Responsibilities
- Greet and assist customers in a friendly and courteous manner.
- Provide information about food products, including ingredients, preparation methods, and pricing.
- Offer samples and suggestions to help customers make informed choices.
- Slice, weigh, and package various deli meats, cheeses, and other products according to customer requests.
- Prepare sandwiches, salads, and other deli items following established recipes and guidelines.
- Maintain quality control standards to ensure the freshness and appeal of deli offerings.
- Stay informed about the different types of deli products, their origins, and unique characteristics.
- Be able to answer customer questions and provide recommendations based on customer preferences.
- Maintain a clean and organized deli area, including display cases, slicers, counters, and equipment.
- Follow food safety guidelines to prevent cross-contamination and ensure food safety standards are met.
- Regularly clean and sanitize workstations and equipment.
- Monitor product levels and restock deli products as necessary.
- Rotate products to ensure that older items are used before newer ones.
- Assist in taking inventory and maintaining accurate records.
- Label deli products with accurate prices and descriptions.
- Ensure pricing is consistent with the store's pricing policies.
- Update and change labels as needed.
- Collaborate with other associates and store staff to maintain a smooth and efficient operation.
- Assist with training new team members, when required.
- Adhere to all food safety regulations and company policies.
- Follow health and safety guidelines, including the proper use of personal protective equipment (PPE).
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
