Food Service - Food Service Cook

SSA Group • St. Louis, MO

1d

About The Position

The Food Service Cook supports back-of-house preparation and line operations for daily food service at the St. Louis Science Center. The role helps meet quick-service, safety, quality, availability, merchandising, and guest-service standards while ensuring appropriate food quantities are prepared and available. The cook maintains safe food-handling practices, completes assigned preparation lists, keeps the work area clean and organized, and supports other operational needs as necessary.

The cook delivers warm, welcoming guest experiences, stays informed about menu items, prices, and specials, and responds to guest or client feedback by communicating relevant issues to a supervisor. The role also supports dishwashing when needed and follows company policies, procedures, and safety rules. The position includes promoting an inclusive and supportive team environment and contributing to sustainability, conservation, and community-engagement efforts.

Requirements

• Strong interpersonal and communication skills.
• Strong problem-solving and decision-making skills, along with the ability to stay organized.
• Ability to remain flexible in a fast-paced environment.
• Team-oriented, personable, professional, upbeat, and energetic approach, with initiative.
• Physical ability to stand for extended periods and move and handle boxes weighing 10–35 pounds as needed, including lifting.
• Ability to work varied hours and days, including nights, weekends, and holidays, as needed.
• 1–2 years of food preparation experience.

Nice To Haves

• Food handling license preferred.

Responsibilities

• Deliver warm, welcoming, and memorable experiences for guests and clients in keeping with 452 Hospitality.
• Support restaurant preparation, including back-of-house and line operations, for daily service.
• Meet daily quick-service, food-service, safety, quality, availability, merchandising, and guest-service standards.
• Ensure appropriate food quantities are prepared for daily and ongoing service.
• Participate in safety logs, including food temperatures, rotation, and waste, as necessary.
• Maintain safe food handling and follow proper uniform, hygiene, hand-washing, and glove-use practices.
• Follow SSAFETY rules and maintain a clean, safe, and organized work environment.
• Complete assigned daily preparation and item lists.
• Support the operation in the assigned role and help cover operational gaps as necessary.
• Respond efficiently to guest and client feedback and report it to a supervisor to help prevent recurrence of potential complaints.
• Communicate issues with daily service or quality to the Restaurant Supervisor and/or Food Operations Manager.
• Remain knowledgeable about menu items, prices, and specials to share with guests.
• Assist with dishwashing as necessary.
• Promote an inclusive and supportive approach within the brand team and help remove barriers to team members’ growth and opportunities.
• Lead by example in sustainability and conservation efforts, and support teaching unit staff about these efforts as needed.
• Engage with SSA and the unit in community activities and opportunities to give back.
• Perform other tasks as necessary and uphold company policies and procedures.

Benefits

• Eligible for overtime pay.
• On-Demand Pay Program providing access to a portion of earned wages before payday.
• Meal plan and employee discounts at applicable locations.
• 401(k) program with a 15% company match, subject to eligibility requirements.
• Tuition discount through a partnership college.
• Up to 8 hours of bereavement leave.
• Holiday pay at 1.5 times the regular rate for hours worked on Christmas Day and Thanksgiving Day.
• Paid sick leave in accordance with applicable state and local laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed