For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused. We bring together admissions, culinary, and retail with innovation and human connection to shape a seamless guest journey. Our focus is on people, innovation, and operational intelligence as a means to create special moments with lasting impact. We call it 452 Hospitality, the foundation of how we serve our partners and their communities. Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client. Responsible for the cash register, verifying the money at the beginning of the day, and adhering to all cash handling and policy procedures. Supports restaurant prep (FOH and line) for daily operation. Meets daily quick service, food service, safety and quality, availability, merchandising, and guest service standards. Participates in safety logs, including food temperatures, rotation, and waste as necessary. Ensures proper uniform, hygiene, handwashing, and glove use with oneself. Maintains a SSAfe work environment by abiding to all SSAFETY rules. Follows through daily prep and item lists, as assigned. Actively helps to support operations in the assigned role, supporting holes as necessary. Actively and efficiently responds to guest and client feedback, with a report to the supervisor to ensure that any potential complaints are mitigated against further occurrence. Communicates with the Restaurant Supervisor and/or Food Operations Manager in regard to any issues seen with daily service or quality. Remains knowledgeable of all menu items, prices, and specials for sharing with guests. Perform other tasks as deemed necessary. Maintains a clean, safe, and organized work environment. Uphold and demonstrate a complete understanding of company policies and procedures. Responsibly geared towards presenting a clean and welcome experience for guests through upholding sanitation requirements. This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. SSA GROUP, LLC. reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments)
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Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees