Food Service Call Center Operator | Full Time | Days

Concord Hospital • Concord, NH

35d • Onsite

About The Position

In a call center environment, processes inpatient meals, diet orders, special services, consults, transfers, and nourishments to meet specific patient needs within their physician prescribed menu. Must be able to work 12 hour shifts, holidays and weekends. Must be able to be mobile on feet for 12 hour shift as needed.

Requirements

• Three months experience in an office, food service or hospitality related setting; and computer experience in a Windows environment required.
• Ability to work 12 hour shifts weekends and holidays.

Nice To Haves

• Strong communication skills
• Ability to use an automated call distribution system highly preferred.

Responsibilities

• Processes patient meal orders, diet orders, special services, consults, transfers, nourishments and requisitions.
• Provides customer service to patients.
• Answers incoming phone calls.
• Delivers patient nourishments.
• Actively attends departmental meetings.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree