Food Service Associate - Part Time

ThedaCare • ThedaCare Medical Center - Shawano, WI

5d • Onsite

About The Position

The Food Service Associate II performs duties involved in preparing, assembling, and delivering food to patients and other customers. Work includes patient meals, cafeteria service, catering, and other meal functions. The associate helps train and onboard new team members and ensures standard work and quality standards are followed for patient meal delivery and other tasks. The role also delivers meal trays, nourishments, and floor stock to patient or resident rooms and designated areas, and cleans and sanitizes dishes, utensils, and equipment to maintain a clean food service department.

The schedule is 10:30 a.m. to 7 p.m. on variable days during the week, with an every-other-weekend rotation and holiday rotation. The role is scheduled for 20 hours per week (0.5 FTE) and is non-exempt. It is based at ThedaCare Medical Center – Shawano in Shawano, Wisconsin.

The position normally works in a climate-controlled environment, with exposure to heat and humidity from cooking equipment and cold temperatures in walk-in coolers and freezers. It involves frequent standing and movement throughout the work area, frequent exposure to sharp objects and instruments, and occasional exposure to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, electrical shock risk, and high noise levels. There may be exposure to hazardous materials, and the role involves interaction with department members and other healthcare providers. Compliance with department-specific competencies is required.

Requirements

• Ability to move freely, including standing, stooping, walking, bending, pushing, and pulling.
• Ability to lift up to 25 pounds without assistance.
• Comply with department-specific competencies.

Nice To Haves

• High school diploma or GED preferred.

Responsibilities

• Assemble meal trays, meals, snacks, and nourishments according to meal orders or diet guidelines, portion control, and food presentation standards.
• Load and transport food carts, deliver food to patient or resident rooms and designated areas, review tray delivery reports, and follow up on issues and team member coaching as needed.
• Follow food handling procedures and monitor food and equipment temperatures to meet food safety and infection control practices.
• Prepare food, including washing and peeling produce and cutting and portioning desserts.
• Cook food using appropriate techniques and serve and display it to meet quality standards and deadlines.
• Take patient meal orders and enter them into nutrition software, confirm orders comply with current diet orders and allergies, and ensure all patients have ordered.
• Deliver and stock food supplies at designated areas, maintain par levels, rotate items, and monitor expiration dates.
• Restock and organize food and other supplies according to food storage standards; assist with ordering and the receiving and invoicing process.
• Perform cashier duties, restock cafeteria supplies, and maintain cafeteria cleanliness.
• Clean dishes, utensils, equipment, and work areas according to sanitation procedures.
• Assist with training and onboarding new team members and provide input for orientation materials.
• Collaborate with multiple disciplines to provide appropriate meal and floor-stock service for patient care.
• Delegate team member duties related to workflow and cleaning needs, and serve as a resource for team members, especially when a leader is absent.
• Use critical thinking to assess, plan, and implement day-to-day operations and communicate updates to team members.
• Perform quality audits of meal assembly and follow standard work for tray delivery.
• Use necessary equipment safely and appropriately.
• Perform other duties as assigned.

Benefits

• Lifestyle engagement resources, including health coaches, relaxation rooms, health-focused apps, and mental health support.
• Access and affordability resources, including minimal or zero copays, team member cost-sharing premiums, and daycare.
• Continued opportunities for learning and development.
• Accessible and transparent leadership.
• Commitment to work/life balance.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED