Food Service - Huck's Food Svc Associate

Martin & Bayley, Inc., DBA Huck's Market•Springfield, IL

20h•Onsite

About The Position

Every Huck's Market Food Service Associate plays a key role in running the food service area smoothly and effectively. By following company guidelines, Associates help make sure the department stays profitable while delivering top-notch quality food and customer service. Huck's is a 100% Employee-Owned Company with high standards for customer service and store cleanliness. Associates are expected to give customers fast, friendly service at all times, following the golden rule: “The customer is the most important person in all our stores.”

Requirements

High standards for customer service
High standards for store cleanliness
Ability to give customers fast, friendly service at all times
Follow company guidelines
Follow all federal, state and local laws and ordinances pertaining to the operation of the store
Treat all associates with dignity and respect
Follow all safety rules and use protective equipment
Use current plan-o-grams
Follow all sanitation procedures
Properly use ladders
Follow lifting procedures per company policy
Use wet floor signs per company policy
Report accidents promptly

Nice To Haves

Experience in food service
Experience in customer service

Responsibilities

Ensures that the food service department is open and ready for business during food service hours
Gives all customers prompt and courteous service
Effectively communicates with store associates
Follows all federal, state and local laws and ordinances pertaining to the operation of the store
Controls how much food is prepared to avoid waste, while making sure there’s always enough for customers
Treats all associates with dignity and respect
Advises store manager of any personnel situations or policy violations having an adverse effect on store operating performance
Assist in training new associates on proper completion of their job duties
Ensures all associate shift procedures are followed
Ensures a safe shopping and working environment
Ensures all safety rules are followed and protective equipment used
Ensures current plan-o-grams are being used
Communicate with Manager any special needs or request
Alerts Manager about ordering merchandise to prevent out of stocks and maintain proper inventory levels as directed
Actively promote the Huck’s Bucks Loyalty app to customers
Communicate to customers the benefits of signing up and using the app
Monitor transactions for potential misuse of points or discounts
Assist customers on how to sign up and use the app for discounts and redemption
Ensures the food service appearance reflects company expectations and standards
All food service display cases and glass are clean
Reports any maintenance problems that cannot be corrected immediately without assistance to the store manager
Ensures all food service areas are kept clean and follows all sanitation procedures
Ensures that ladders are properly used
Ensures that lifting procedures are followed per company policy
Ensures that wet floor signs are used, per company policy
Reports accidents promptly to the Store Manager and Corporate office