FOOD SERVICE ASSOCIATE - CASUAL OVERNIGHTS

Independence Health System•Butler Township, PA

11d•Hybrid

About The Position

This role involves working various stations in patient meal service and retail areas, including delivering meals and supplies, performing dishwashing, stocking supplies, and filling in for cross-trained roles. The position requires maintaining a sanitary work area, preparing and storing food according to HACCP guidelines, practicing good hygiene, and utilizing FIFO principles. Responsibilities also include monitoring food temperatures, checking sanitizer levels, recording dish machine temperatures, and using two patient identifiers for tray delivery. Safety is paramount, requiring safe equipment operation, adherence to cleaning guidelines, following MSDS for chemicals, and using proper body mechanics for lifting and carrying. Excellent customer service skills are expected, along with the ability to answer questions about food items, handle service recovery, and manage messages efficiently. Other duties may be assigned.

Requirements

High School Diploma, GED or higher level of education.
Zero (0) to One (1) year of experience in food service, sanitation, or service industry.
Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment, and knowledge of legal aspects and liability of nursing practice.
Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.
Act 34-PA Criminal Record Check from the PA State Police system

Nice To Haves

One (1) to Three (3) years’ experience in Food Service.
Experience in Healthcare setting.
ServSafe Food Safety Certification preferred.

Responsibilities

Works various stations in patient meal service area.
Delivers carts, meals and supplies to patient units.
Performs dishwashing and pot washing.
Serves food in the retail areas.
Stocks supplies throughout the department.
Fills in for cross-trained roles in the department.
Maintains work area in a sanitary manner; completes cleaning duties.
Prepares, serves, and stores foods according to HACCP guidelines.
Practices good hygiene including hand washing, wearing hair restraints, and glove usage.
Utilizes FIFO when obtaining foods from storage areas.
Takes and records temperatures of food during meal periods.
Checks sanitizer in pots area with test strips and records at each fill.
Records dish machine temperatures each meal period.
Uses two patient identifiers when delivering trays to patients.
Uses equipment in a safe manner; reports any issues immediately.
Cleans equipment according to established guidelines.
Refers to and follows MSDS guidelines for chemical usage and storage.
Uses proper body techniques in lifting, carrying, pushing and pulling.
Performs excellent customer service skills with all customers and coworkers.
Answers questions about prepared café food items.
Handles service recovery immediately or involves supervisor as needed.
Receives and distributes all messages in a timely manner.