Food Service Assistant - Second Shift

American Addiction CentersMilwaukee, WI
$19 - $28Onsite

About The Position

The Food Service Assistant is responsible for completing all duties listed on the job routine, which may include working in the Patient, Retail, and Catering areas of the department. Performing sanitation duties is a responsibility of all Food Service Team Members. This role involves determining if perishable items need to be excluded from service due to spoilage, cleaning and stocking assigned areas, preparing, expediting, delivering, and retrieving patient trays, preparing and delivering nourishments and floor stock, and assisting with patient food orders. The position also includes serving cafeteria customers, handling P.O.S. transactions, restocking service stations, preparing specialty beverages, following standardized recipes and food safety processes, working in the dish room/pot and pan areas, assisting with catering orders, and maintaining the overall cleanliness of the department, including heavy-duty equipment and floors. Safety and sanitation practices are paramount, including adhering to department standards, regulatory requirements, and proper food handling guidelines. The role also requires participation in departmental meetings, training, and quality improvement programs.

Requirements

  • Ability to read, write, speak and understand the English language in order to fill out simple reports, as related to essential job activities.
  • Ability to communicate effectively.
  • Ability to accurately count and perform basic mathematical functions.
  • Ability to relate to a diverse audience of individuals.
  • Basic Computer skills
  • Ability to lift up to 35 pound without assistant. For lifts greater than 35 pounds, lifting equipment is expected to be used or lift with at least one other associate when available.

Nice To Haves

  • High school, High School enrolled or GED, preferred
  • Minimum of 1 year previous food handling experience, preferred
  • Food Service Handler training within 3 months of hire

Responsibilities

  • Determines if any perishable item needs to be excluded from service due to spoilage. Places spoiled food items in waste buckets.
  • Cleans, maintains and stocks assigned areas.
  • Prepares, expedites, delivers and retrieves patient trays. Prepares and delivers nourishments and floor stock. Assists with patient food orders as necessary or assigned. This may require delivery food carts to patient units.
  • Serves cafeteria customers; Handles P.O.S. transactions; Wipes tables; restocks service stations; prepares specialty beverages
  • Follows standardized recipes, production standards, and food safety process as applicable.
  • Works in the dish room/pot and pan areas as assigned.
  • Assists with catering orders. Performs the set-up and clean-up of catering events.
  • Maintains the overall cleanliness of department, which may include the ability to clean and sanitize all heavy duty equipment, stainless steel areas, detail floors with machinery, delime steamers/dishmachine, maintain fryers, dispose of old oil, clean hood/vents and clean/maintain ovens, grill and stoves.
  • Follows task flows and notifies Lead or Coordinator of any deviation.
  • Practices safety and sanitation techniques that meet department standards and regulatory requirements.
  • Practices "clean as you go" in day-to-day task assignments.
  • Utilizes chemicals according to department and manufacturer guidelines.
  • Practices safety and sanitation when entering patient rooms and Food and Nutrition Department. Practices Hand Hygiene as appropriate.
  • Utilizes the appropriate safety techniques in the performance of duties.
  • Uses correct body mechanics in the performance of duties.
  • Adheres to proper food handling by following guidelines established by Regulatory Agencies and the Food and Nutrition Department.
  • Observes hospital and Food Service Department guidelines and policies.
  • Attends scheduled departmental meetings, in-services and other meetings as scheduled.
  • Completes all required CBT’s, hospital survey initiatives (example: culture of safety survey) and other training as scheduled.
  • Manages time effectively to ensure operational deadlines are met.
  • Participates in department's PI program by accepting and completing assignments; working to evaluate all processes and resolve identified criterion in order to meet standards for quality and appropriateness of patient care. Achieve positive outcomes and customer satisfaction.
  • Any other duty as assigned.

Benefits

  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
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