Food Service Assistant - Aurora St. Luke's Medical Center

Advocate Health•Milwaukee, WI
•$19 - $28•Onsite

About The Position

The Food Service Assistant prepares and serves patient meals and food items in accordance with approved diet guidelines, standardized recipes, portion requirements, productivity standards, and food-safety procedures. The role assembles meal trays, transports carts, delivers meals to patient rooms, and stocks nursing units and other designated areas. It may also serve cafeteria visitors, operate a cash register, handle cash, and complete daily reports and balancing sheets. The position performs kitchen and cafeteria cleaning and dishwashing, supports catered and specialized events, and prepares and replenishes food and supplies in retail and kitchen areas. It monitors food temperatures and follows established procedures to promote safe food handling and prevent foodborne illness. This is a part-time, second-shift-only role with hours varying between 12:30 p.m.–9:00 p.m. and 3:00 p.m.–9:00 p.m.; availability every other weekend and holiday is required.

Requirements

  • No formal education required.
  • No experience required.
  • Basic knowledge of food service in a hospital, hotel, restaurant, or related environment.
  • Ability to read and understand written and oral communications.
  • Good communication and customer service skills to interact effectively with internal and external customers.
  • Intermediate computer skills in Microsoft Office or similar products, and ability to use email and the internet.
  • Ability to operate necessary equipment, including a dish machine, tray line, and garbage disposal, safely and effectively.
  • Ability to stand, walk, reach above the shoulders, squat, bend, twist, kneel, and climb throughout the shift.
  • Ability to lift up to 40 pounds from the floor to a maximum height of 5 feet and to lift and carry up to 40 pounds at waist height a reasonable distance.
  • Ability to push or pull with 20 pounds of force.
  • Ability to work in an environment with fumes, odors, and dust or dirt, and possible mechanical, electrical, and chemical hazards; protective clothing must be worn as necessary.
  • May be required to enter patient isolation rooms wearing appropriate coverings during meal tray delivery and pickup.
  • Exposure to sharp knives and cooking utensils, oven heat, and other kitchen hazards.
  • Must be available to work every other weekend and holiday.

Responsibilities

  • Assemble patient and mobile meal trays in accordance with approved diet guidelines, portions, and productivity standards.
  • Load and transport food carts and deliver patient meal trays to rooms according to established procedures.
  • Serve cafeteria visitors and maintain cafeteria cleanliness; operate a cash register, handle cash, and complete reports and cash register balance sheets as needed.
  • Perform kitchen and cafeteria cleaning and wash pots, pans, and dishes using established sanitation procedures.
  • Assist with preparation, delivery, setup, cleanup, and presentation of catered and specialized events, including special-day promotions and decorating.
  • Display daily specials and coordinate food preparation and presentation for major catering.
  • Prepare snacks, beverages, sandwiches, and other patient food items according to standardized recipes, approved diet guidelines, portions, and productivity standards.
  • Prepare, arrange, serve, and replenish food, beverages, and condiments in retail areas and the kitchen.
  • Prepare entrees, grill and deli sandwiches, and salads, with attention to garnishing and presentation.
  • Replenish food service areas with dishes, utensils, glassware, napkins, and trays.
  • Deliver and stock nursing units, doctors' lounges, same-day surgery, and emergency rooms according to established procedures and productivity standards.
  • Monitor food temperatures and follow procedures for safe food handling and prevention of foodborne illness.

Benefits

  • Paid Time Off programs
  • Medical, dental, vision, life, and short- and long-term disability benefits
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Premium pay such as shift and on-call pay, based on the teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance
  • Career development programs
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