Food Service Aide- Food and Nutrition

Baystate Health • Palmer, MA

6d • Onsite

About The Position

Baystate Health is seeking a Food Service Aide to join the Food and Nutrition Department at Baystate Wing Hospital in Palmer, Massachusetts. Our Food and Nutrition team supports patients and visitors by preparing, assembling, and delivering meals throughout the hospital while maintaining high standards for food safety, sanitation, accuracy, and customer service. Working closely with patients, nursing staff, patient services, and other hospital teams, you will help ensure meals are delivered safely, accurately, and with care. The Food Service Aide role offers the opportunity to make a meaningful difference in the patient experience while building valuable experience in food service and healthcare. You will be an important part of the daily patient feeding process, from food preparation and tray assembly to meal delivery and sanitation.

Requirements

• High School Diploma, GED, or Hi-Set
• Experience working in food service.
• Non-Graduate (Required)
• The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect to start somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.

Responsibilities

• Gather and assemble food items for the patient feeding system, ensuring meals and food items are prepared accurately and efficiently.
• Assemble patient trays and deliver meals to patients' rooms while providing courteous, respectful service.
• Deliver and set up food items for the patient feeding system, including properly labeling and dating items.
• Retrieve patient feeding system carts following meal service and assist with disassemble, wash, and prepare them for the next meal.
• Follow daily sanitation, food safety, and safe food handling practices to maintain a clean and safe food service environment.
• Maintain basic records and documentation to track required daily information and support accurate meal service operations.
• Communicate calmly and professionally with patients, nursing staff, coworkers, and other members of the care team.
• Actively participate in continuous improvement initiatives and support department and organizational goals.

Benefits

• Medical, dental, and vision coverage, including local Health New England plans.
• Tuition assistance, CEUs, and professional development opportunities.
• Clinical advancement, leadership development, and internal career opportunities.
• Career options across Baystate Health hospitals, practices, and services throughout western Massachusetts.
• Retirement savings and employer match.
• Generous PTO for eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED