Server

Ocean Reef Club•Key Largo, FL

17d•Onsite

About The Position

Service of food and/or beverage to include the order taking and delivery of any food and/or beverage items. This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.

Requirements

Must have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette.
Knowledge of the appropriate table settings, service ware and menu items.
Ability to read, write and speak the English language sufficient to understand menus, special promotions, record orders, communicate with guests to explain and record orders.
Ability to remember, recite and promote the variety of menu items.
Ability to operate beverage and toast equipment
Ability to operate a keyboard and learn Point of Sale procedures to pre-check order and close out checks.
Any combination of education, training or experience that provides the required knowledge, skills and abilities.
Must be able to obtain any required certificates. i.e....Food Service Certification or, Liquor Service Card.
Must be able to stand for long periods of time.
Must be able to reach, grab and lift objects over shoulder height
Must be able to squat and kneel down on regular basis
Must be able to bend & twist upper body to reach up, down or side-ways on regular basis
Be a team player and provide lateral service.
Follow Ocean Reef Club Associate Handbook and Quality Job Standards.
Be willing and able to work when needed, including weekends & holidays.
Regular attendance in conformance with the standards, which may be established by Ocean Reef Club from time to time, is essential to the successful performance of this position.
Proper grooming is required by all associates and is described in detail in the Associates Handbook.
Associates should review this policy and make sure that at all times they present themselves for shifts looking clean, neat and professional.
As a condition of employment, all associates agree to fully comply with Ocean Reef Club rules and regulations for the safe and efficient operation of Club facilities.

Nice To Haves

Grade school education preferred.
One to three years of hospitality experience preferred.

Responsibilities

Check station before, during and after shift for proper set-up and cleanliness.
Greet the guest in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness.
Record the details of the order from the guest, repeating the order to the guest to check for accuracy.
Input the order into the point of sale computer to inform the kitchen of the particulars in the order being placed.
When complete, retrieve order up to 30lbs. from the kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments.
Abide by State, Federal, and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
Replenish beverages as necessary and check with guests for overall satisfaction.
Market and serve upon request any dessert items or specialty coffees.
Present the check to guest promptly.
Assist the bus help in clearing and resetting the tables.
Perform all assigned side work to include replenishing condiments and restocking side stands.
Perform any general cleaning tasks using standard hotel cleaning products as assigned to adhere to health standards.