Food Server

Mark Twain CasinoLa Grange, MO
Onsite

About The Position

To serve food and beverage to the Mark Twain Casino guests and performs other job duties.

Requirements

  • All Employees must be knowledgeable to all Company policies and procedures, including fire and safety regulations.
  • Must be at least 21 years of age.
  • High school diploma or equivalent required.
  • Must have excellent customer service skills.
  • Missouri Gaming License
  • Must be able to effectively communicate in English.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Must have Microsoft Office experience and basic computer skills.
  • Planning, remembering details, using arithmetic, reading, directing others, working rapidly, working at various tempos, concentrating amid distractions, remembering names & faces, examining & observing details

Responsibilities

  • Take customers orders for the food and beverage.
  • Serve food and beverage in a cheerful, efficient manner and in accordance with the St. Jo Frontier Casino.
  • Maintain customer’s service standards applicable in the restaurant.
  • Remove customer’s soiled plates as soon as the customers have finished eating.
  • When no busser is present bus, clean, and reset tables.
  • Take all customer complaints to the supervisor or manager present.
  • Perform side-work duties on a daily basis and as assigned by the lead or supervisor.
  • Clean-up server side of line in the kitchen after each shift when no expeditor is present.
  • Follow cleaning lists posted weekly by supervisor and sign off on them.
  • Keep work stations and floor stations clean as possible at all times in accordance with the Missouri Health Sanitation’s Laws and Safety.
  • Display a positive attitude towards guests and co-workers.
  • Maintain a clean storage area, assure all the equipment is in good working order.
  • Maintain strict confidence regarding company related matters.
  • Comply with company and department policies and procedures.
  • Responsible for clocking in and out on time according to work schedule and reporting 8% of your reported tips and signing in daily on a sign-in sheet.
  • Responsible for maintaining the personal hygiene standards set by the Food and Beverage Department and in accordance with the companies’ hygiene standards.
  • Perform any other duties as apparent or assigned by a lead or supervisor.

Benefits

  • Free Food
  • Employee Discounts
  • Team Celebrations
  • Awards
  • Paid Time Off (PTO) earned each pay period for Full-Time Team Members.
  • Paid Holidays for Full-Time Team Members
  • Medical, Dental, Vision, and Virtual Doctor Visits for Full-Time Team Members
  • 401(k) with Company Match
  • Free Life Insurance for Full-Time Team Members
  • Optional Coverage you can buy: Short and Long Term Disability, Additional Life Insurance, Additional Accidental Life Insurance, Critical Illness Insurance, Additional Accident Insurance, Hospital Indemnity, Legal and Identity Protection Insurance, and Pet Insurance.
  • Free Employee Assistance Plan, including free legal guidance, counseling sessions, and more.
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