Patties and Pints - Food Server
About The Position
Responsible for providing dining service to all guests in an efficient, courteous and professional manner, displaying a high standard of guest service. Be a member of the winning team at Valley View Casino & Hotel – named one of San Diego's Best Places To Work by the San Diego Business Journal. Valley View is where fun and your future will come together – join our team for a fun and exciting environment with amazing benefits that focus on you, your family and helping you reach your lifetime goals! Deeply rooted in the Valley Center community, we, the San Pasqual Band of Mission Indians, have a rich local history. With traditions founded upon “good neighbor” values, our Tribe has been a part of this community for many generations. Valley View Casino & Hotel reflects our proud heritage of enterprise and opportunity; it is a place for our friends and neighbors. At Valley View Casino & Hotel our team members are the foundation of who we are and what we do. The compassion, encouragement and level of experience that you will be exposed to will put you on a career path full of opportunities for advancement.
Requirements
- High School diploma or GED equivalent.
- One year of food service experience in a full-service restaurant.
- Ability to communicate effectively in a positive manner using English in written, verbal and oral form.
- Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
- Must successfully pass a drug screening test.
- Must be able to successfully pass applicable auditions or skill testing.
Nice To Haves
- Bi-lingual in English and a second language.
- Previous experience in a gaming/casino environment.
Responsibilities
- All team members are obligated to support and uphold the Valley View Casino’s Standards of Excellence as outlined in the Team Member Guide to Success.
- Maintain positive guest relations at all times, resolving guest complaints and ensuring guest satisfaction. Greet guests in a courteous and caring manner using personalized service.
- Responsible for prompt, efficient and courteous service of food and beverages to restaurant customers in accordance with venue standards.
- Performs necessary tasks to service customers, i.e. taking and filling all food and drink orders and assisting in maintaining customer dining areas in a clean and neat manner.
- Monitors customer needs on a continual basis ensuring all requests will be promptly fulfilled.
- Interacts with all Team Members in a professional and courteous manner producing a smoothly and efficiently run operation.
- Assists other restaurant personnel with maintenance (side work, opening/closing duties) as necessary.
- Flexibility and adaptability to a changing clientele and environment.
- Other duties deemed necessary by Supervisor, Manager and/or Department Director.
- Responsible for conducting all responsibilities in a professional and ethical manner
- Responsible for maintaining a consistent, regular attendance record.
Benefits
- amazing benefits that focus on you, your family and helping you reach your lifetime goals
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
