Food Server (FT) Closes 5/11/26

Win River Resort and Casino•Redding, CA

just now•Onsite

About The Position

This team member serves food and beverage items to guests in assigned Resort & Casino food and beverage outlets of the Resort & Casino while adhering to policies to handle cash and make sales.

Requirements

Must be 18 years of age or older
The ability to obtain and maintain TIPs (Training Intervention Procedures) is required
Experience in cash handling is required
The ability to work in a fast-paced environment is required
Excellent guest service skills are required
Knowledge of food and beverage preparation, service standards, menus, guest relations, and etiquette is required
Knowledge of appropriate table settings and service ware is required
The ability to remember, recite and promote menu items and special promotions is required
The ability to learn and operate a point-of-sale system to pre-check orders and close out the check is required
Food Handler card is required

Nice To Haves

Prior restaurant and bar experience is preferred
A High School diploma, or the equivalent thereof, is preferred

Responsibilities

Maintains cleanliness of tables and work stations, does side work, keeps work area and restaurant facility clean
Checks tables for clean and proper set-up; also checks floors, chairs, surrounding areas, and stations
Wipes water spots off of glassware and silverware
Ensures guests have water and offers beverages
Works with team members to establish fast and courteous service to guests
Takes and inputs order into point-of-sale system, noting any special preparations and sends order
Retrieves orders from kitchen, confirms accuracy, lifts, and delivers to guests with appropriate condiments
Abides by all State, Federal, and local liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests
Monitors use of alcoholic beverages; identifies guests showing signs of intoxication per applicable laws, regulations, and Resort & Casino SOPs
Observes and checks back with guests to assure satisfaction, replenishes beverages, and pre-busses tables
Promotes and serves desserts, wines, appetizers, specialty drinks, and other items to increase sales and quality of service
Breaks down plates, stacks plates, sorts silverware into proper tubs for soaking purpose, and scrapes food particles off of plates into trash containers
Presents an accurate check to guest promptly and thank them for their patronage and invites them back
Maintains cash bank provided by the Cage in accordance with policies and procedures
Monitors and takes action to ensure quality of food temperature, presentation, and freshness
Follows opening and closing check list, side station duties, and any posted list of duties
Performs all duties in a manner that continually supports the vision, mission, values, and principles of the Resort & Casino
Performs all duties in a manner that adheres to the guest service standards established by Win-River Resort & Casino’s guest service program
Other duties as assigned by the Food and Beverage Manager