Food Server

Ruoff Mortgage Stadium • Fort Wayne, IN

5d • Onsite

About The Position

We are looking for Food Servers to provide attentive, high quality service to guests in premium areas, suites, clubs, and special event spaces within the stadium. This role focuses on accurate order taking, timely food delivery, and maintaining elevated service standards that enhance the guest experience. Food Servers ensure menu knowledge, presentation quality, and smooth coordination with kitchen and bar teams. Work is performed under the direction of Premium Supervisors and Food & Beverage Managers, with clear guidelines for service expectations and guest interaction. Fort Wayne FC home matches run mostly on Saturday evenings from May 2 through October 24, with a few Wednesday matches. Additional stadium event dates will vary.

Requirements

• Strong customer service and communication skills with the ability to engage guests professionally.
• Knowledge of basic food service practices, menu components, and allergen considerations.
• Ability to multitask and remain calm in a fast paced, high volume environment.
• Basic math skills for order entry and payment handling when required.
• Ability to follow instructions, adhere to service standards, and work effectively as part of a team.
• Professional appearance, demeanor, and guest focused mindset.
• Must meet minimum age requirements (18+; 21+ to serve alcohol).
• Completion of required stadium training, including food safety, guest service, and alcohol compliance modules.
• Demonstrates reliability, professionalism, and the ability to work evenings, weekends, and event driven schedules.

Nice To Haves

• Prior serving or hospitality experience preferred, especially in premium or high volume environments.

Responsibilities

• Greet guests warmly, present menus, and provide knowledgeable recommendations based on offerings and guest preferences.
• Take food and beverage orders accurately and enter them into the POS system when applicable.
• Deliver food and beverages promptly while ensuring presentation, temperature, and quality standards are met.
• Monitor guest satisfaction, anticipate needs, and address concerns or escalate issues to a supervisor when necessary.
• Assist with setup and breakdown of service areas, including stocking supplies, preparing stations, and resetting tables.
• Maintain cleanliness and organization of service stations, dining areas, and premium spaces in accordance with sanitation standards.
• Follow all food safety, allergen awareness, and alcohol compliance procedures.
• Collaborate with Runners, Bartenders, Kitchen Staff, and Supervisors to ensure efficient service flow during events.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed