Food Server - Hakkasan Las Vegas

Tao Group Hospitality • Las Vegas, NV

6d

About The Position

The Food Server actively takes orders, provides complete food and beverage service, and monitors guests’ dining experiences. The role interacts with dining room guests, fellow team members, and supervisors in a polite and courteous manner to deliver gracious hospitality. The server maintains detailed knowledge of menus and company information, follows service and sanitation standards, and supports the smooth operation of the venue through opening, closing, and side-work duties.

The position requires hospitality and dining room experience, including experience in a high-volume restaurant, nightclub, or lounge. Tao Group Hospitality’s in-venue server training is required. The work takes place in environments such as offices, casinos, nightclubs, bars, lounges, and restaurants, and may involve variable noise, crowds, smoke, hot kitchen elements, and cleaning materials. Extended or irregular hours, evening and weekend shifts, and holiday work may be required.

Requirements

• Previous hospitality experience.
• Previous dining room experience.
• Experience in a high-volume restaurant, nightclub, or lounge.
• Ability to write and communicate verbally.
• Ability to print legibly for team members, management, and guests.
• Ability to kneel, bend, and stand for extended periods.
• Ability to move quickly and push and lift up to 75 pounds.
• Ability to work effectively in a fast-paced, busy, somewhat stressful environment.
• Ability to interact professionally and courteously with internal and external customers, managers, and coworkers.
• Ability to maintain confidentiality.
• Must maintain positive energy throughout the day.
• Must maintain a professional, neat, and well-groomed appearance in accordance with company standards.

Responsibilities

• Anticipate and accommodate guests’ needs and monitor their dining experience.
• Maintain cleanliness of assigned stations and the venue.
• Provide professional and exceptional service; present menus, answer questions, make suggestions, and inform guests of specials and prices.
• Ask guests about allergies and dietary restrictions.
• Enter orders accurately in the POS system and follow cash and payment-card procedures.
• Ensure food and beverages are delivered to guests.
• Follow supervisors’ instructions, communicate with and support coworkers, and work as a team member.
• Maintain in-depth knowledge of food and beverage menus and the company.
• Serve alcoholic beverages in accordance with state regulations and alcohol-awareness training standards.
• Comply with Department of Health and company sanitation standards.
• Complete end-of-shift financial procedures accurately.
• Communicate guest needs to Front-of-House and Heart-of-House support staff, managers, and chefs.
• Set up the floor and complete opening and closing procedures, including cleaning and setting tables, chairs, and banquettes; stocking side stations; and performing prescribed side-work.
• Report breakage and damage to equipment or furniture to management immediately.
• Attend and participate in daily pre-service meetings, training sessions, and departmental meetings.
• Learn by listening to and observing team members, share knowledge, and lead by example.
• Maintain a positive, professional attitude and a neat, well-groomed appearance that adheres to company standards.
• Demonstrate knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.
• Complete additional tasks as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed