Food Server - Asia Azteca -Second shift

Full House Resorts, Inc•Waukegan, IL

1d•$11 - $18•Onsite

About The Position

The Food Server is responsible for the guest's experience. With full knowledge of all menus, food, wine, beer, and spirits, the restaurant server is also a representative of American Place Casino. The company's mission is to be Waukegan's top gaming and entertainment hub, renowned for exceptional hospitality and guest experience. They prioritize team development and well-being, offering career advancement opportunities, and a culture of enjoyment and fulfillment. They are looking for adaptable, coachable individuals who share their passion for hospitality.

Requirements

Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.
Restaurant servers must possess a working knowledge of the systems used within our company.
Proficient in opening and closing procedures
Proficient in food knowledge
Proficient in beverage knowledge
Proficient in POS system
Proficient in cash handling procedures

Nice To Haves

Bi-lingual a plus

Responsibilities

Consistently following established sequence of service to provide the highest level of service to our guests
Building and establishing a personal clientele through guest interaction, name/face recognition
Anticipating guests needs and responding appropriately
Responsible for a cash bank to insure quick service for our cash paying guests
Performing all opening and closing duties daily
Maintaining cleanliness of shift area and service bar/stations
Working as a team to insure the highest level of guest satisfaction
Following all policies and procedures set forth by the company
Following all health and safety regulations
Communicating effectively with management and team members alike
Maintaining the highest level of professionalism with both guests and team members
Responsible to comply with all managers and direct supervisor requests