FOOD SERVER-TEN (VIP) - (Part Time)
About The Position
Responsible for providing service to all casino customers in an efficient courteous and professional manner displaying a high standard of customer service. Knows the menu items, specials, and prices. Possesses complete knowledge of all procedures related to the job. Picks up empty glasses, dishes, silverware and returns them to the proper area. Assists in the preparation of drink orders as required (icing glasses, garnishing drinks). Works in assigned area, taking drink orders, presenting drinks to customers, accepting payment and giving change when necessary. Handles any guest’s complaints or problems in a prompt and courteous manner. Ensures thorough communication between shifts. Complies with all departmental rules, side work assignments, and departmental procedures. Performs all other duties specified or assigned.
Requirements
- One (1) to (2) years guest service experience, preferably in gaming/hospitality environment.
- Must be able to lift at least twenty (20) pounds at one time.
- Must be able to grip necessary items (glasses, pens, pads, garnishments, money, etc.).
- Must be able to stand and walk for long periods of time.
- Must be able to bend, stoop, and twist while serving.
- Must possess outstanding interpersonal communications skills to effectively interface with guests and team members.
- Must possess a cooperative, helpful and friendly nature.
- Must present a neat, clean, well-groomed appearance.
- Must attend and pass Responsible Alcohol Training and adhere to cut-off procedures.
- Ability to communicate with Team members and guests.
- Ability to successfully fulfill the pre-employment process and maintain all licensing requirements.
- Ability to work flexible shifts and days of the week including holidays.
Responsibilities
- Provide service to all casino customers in an efficient, courteous, and professional manner.
- Display a high standard of customer service.
- Know menu items, specials, and prices.
- Possess complete knowledge of all job-related procedures.
- Pick up empty glasses, dishes, silverware and return them to the proper area.
- Assist in the preparation of drink orders (icing glasses, garnishing drinks).
- Work in assigned area, taking drink orders, presenting drinks to customers, accepting payment and giving change.
- Handle guest complaints or problems promptly and courteously.
- Ensure thorough communication between shifts.
- Comply with all departmental rules, side work assignments, and departmental procedures.
- Perform all other duties specified or assigned.
Benefits
- Medical, Dental, Vision, and Life Insurance
- 401K – 4% match to 5% Team Member Contribution
- $1 Daily Meals
- Earn up to 18 Days of Paid Time Off Your First Year
- Free Shuttle from Rosemont’s Blue Line Station
- Free Parking
- On-Site Rivers Casino Scholarship Program for Team Members and their Children/Grandchildren
- Tuition Reimbursement
- Fitness/Gym Reimbursement
- Community Volunteer Opportunities
- Leadership Training & Career Advancement Programs
- Team Member Exclusive Discounts
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
