About The Position

The Food Safety & Quality (FSQ) Coach ensures strict adherence to Quality and Food Safety protocols to deliver high-quality products. The role leads a team of FSQ Technicians and oversees Quality and Food Safety operations on the assigned shift. The FSQ Coach partners with Manufacturing, Tech Services, and Warehouse teams to reinforce quality procedures, drive sustainable practices, and support FSQ performance across the facility. The position begins on a Monday–Friday day shift, 7:00 AM–3:00 PM, and is expected to transition into a Night Shift Supervisor role within 6–12 months. The schedule may include 10-hour shifts as needed.

Requirements

  • Bachelor’s degree or equivalent experience in Food/Beverage Manufacturing, Engineering, Chemistry, Microbiology, or a related field.
  • Knowledge and application of quality principles and problem-solving tools.
  • Ability to prioritize and manage multiple tasks effectively.
  • Knowledge of Microsoft Office.
  • Strong leadership skills and ability to drive change.
  • Excellent verbal, written, and interpersonal communication skills.
  • Ability to give and receive constructive feedback.
  • Effective coaching, facilitation, presentation, and team-building skills.
  • Ability to lead a team-based approach to decision-making.

Nice To Haves

  • At least 2 years of experience in the food or beverage industry.
  • At least 2 years of direct people leadership experience.
  • Previous Quality Control experience in a high-speed manufacturing environment.
  • SAP experience.

Responsibilities

  • Provide technical knowledge for water treatment systems, concentrate/syrup batching, ingredient receiving and storage, and laboratory systems.
  • Demonstrate working knowledge of manufacturing equipment and processes and their impact on Quality and Food Safety.
  • Oversee team execution of Food Safety programs, including GMP compliance, sanitation, monitoring, documentation, and recordkeeping.
  • Ensure compliance with Food Safety Management Systems, including Food Safety, Food Defense, and CAPA.
  • Oversee calibration programs and ensure analytical procedures are performed accurately.
  • Ensure execution of Non-Conforming Product programs and manage hold systems, reconciliation controls, compliance processes, and personnel training.
  • Use data analytics tools to monitor real-time Quality and Food Safety performance; identify trends and implement corrective and preventive action plans.
  • Support improvement of Quality, Food Safety, and consumer-related metrics.
  • Coordinate Quality and Food Safety training for cross-functional teams.
  • Coach FSQ Technicians and support capability development across shifts.
  • Partner with the FSQ Manager, FSQ Leader, and peer Coaches to support GFSI, AIB, GMP, regulatory readiness, QAS, and internal audits, and ensure audit findings are addressed and sustained.
  • Demonstrate effective change leadership while minimizing impact on people.
  • Collaborate with cross-functional partners to ensure consistent quality execution.

Benefits

  • Performance-based bonus with an eligibility target payout of 8% of annual salary, paid annually.
  • Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement leave.
  • Medical, dental, vision, disability, health, and dependent care reimbursement accounts, subject to elections and eligibility.
  • Employee Assistance Program (EAP).
  • Accident, group legal, and life insurance, subject to elections and eligibility.
  • Defined Contribution Retirement Plan.
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