Food Safety & Quality Assurance Supervisor

Misfits MarketHanover, MD
Onsite

About The Position

The Food Safety & Quality Assurance Supervisor provides proactive leadership in developing, implementing, and monitoring company quality, food safety, and employee safety requirements. This role serves as a lead and SQF Champion, leading quality assurance and sanitation program execution, internal auditing, and compliance with GFSI/SQF, customer and regulatory standards. Additionally, the Supervisor serves as one of the "Voice of the Customer," analyzing feedback to drive improvements and providing essential support functions to the Operations/Quality Engineering team to ensure seamless operational excellence. This is not a desk job!!! You will be an active presence on the warehouse floor, bridging the gap between high-level quality strategy and daily operations. You will drive continuous improvement projects, analyze defect data to identify trends, and act as a cultural change agent, empowering our teams to take ownership of quality and safety.

Requirements

  • Bachelor’s degree in Engineering (Industrial, Mechanical, Manufacturing), Food Science, Supply Chain, or a related technical field.
  • 2–5 years of experience in a Quality Assurance, Continuous Improvement, or Process Engineering role within a manufacturing, food production, or high-volume fulfillment environment.
  • Strong proficiency in Data Analysis and Statistical Process Control.
  • Experience with Project Management methodologies.
  • Knowledge of Lean Six Sigma principles (Green Belt is a plus).
  • FDA PCQI Certified, USDA-AMS & FSIS, GFSI-specifically SQF Preactititioner, FSMA regulations, and HACCP Certified.
  • Supplier Management experience
  • OSHA and Safety Management experience
  • Exceptional communication skills—ability to translate technical quality concepts into clear instructions for warehouse associates.

Nice To Haves

  • Spanish-strongly preferred

Responsibilities

  • Develops and implements Quality and Food Safety policies and programs including internal quality standards, FSMA, GMP, Environmental Monitoring Program, Sanitation, and Traceability as outlined in the SQF Standards.
  • Conducts annual reviews of Food Safety Plans, Training Material, Sanitation Processes, and food defense protocols.
  • Collects, analyzes, and summarizes data to create and monitor food safety KPIs to effectively improve product and processes.
  • Leads the team of QA/QC & Sanitation Technicians to ensure compliance with SQF and company standards.
  • Integrates employee safety protocols into daily quality operations, ensuring all team members adhere to OSHA and internal safety standards.
  • Conducts regular safety audits and risk assessments to identify potential hazards within the production and quality environments.
  • Collaborates with facilities and operations teams to ensure equipment and workstations meet ergonomic and safety requirements.
  • Manages supplier compliance and documentation using TraceGains and other platforms to verify and maintain up-to-date food safety and quality records.
  • Interacts directly with suppliers regarding non-conformances, ensuring robust root cause analysis and timely corrective actions.
  • Verifies the accuracy of regulatory documentation and records to ensure full compliance with FBM & Misfits Rx Partner requirements.
  • Maintains the Approved Supplier List and coordinates with procurement to onboard new vendors following internal risk assessment protocols.
  • Provides critical support functions to the Quality Engineer, including assisting with the validation of new equipment and the implementation of the electronic QMS.
  • Aids in the development of efficient document control management processes using available databases, and platforms as the Jalapeno WM System.
  • Collaborates on cross-functional projects to streamline fulfillment center operations and enhance quality engineering workflows.
  • Builds awareness, training, and education programs to drive a culture of safety, quality, and accountability.
  • Provides continuous feedback, coaching, and regular performance reviews for the QA team.
  • Serves as a subject matter expert for USDA and PACA grading standards to support mission-based quality goals.

Benefits

  • Comprehensive medical, dental, and vision insurance
  • 401(k)
  • Annual Misfits grocery box credit of $1200 paid in weekly installments
  • Life insurance
  • Paid vacation time
  • Paid holidays
  • Paid sick days
  • Commuter benefits
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