Food Safety QA Manager

Royal Fresh Cuts • Atlanta, GA

3d • Onsite

About The Position

The FSQA Manager is responsible for the day-to-day management of Food Safety and Quality Assurance operations across both facilities. This role ensures continuous audit readiness, regulatory compliance, and effective execution of established food safety programs. The FSQA Manager leads QA Technicians across both shifts and buildings, oversees third-party sanitation and vendors, and ensures that all food safety and quality standards are consistently maintained. This position focuses on execution, accountability, and operational excellence, while supporting ongoing process improvements and cross-functional collaboration.

Requirements

• College degree in Food Science, Food Safety, or related field preferred
• Minimum 5 years of FSQA leadership experience in food manufacturing
• Must be a certified SQF Practitioner
• Strong knowledge of HACCP, GMPs, SQF standards, and audit processes
• Experience managing customer and third-party audits
• Proven ability to lead, coach, and develop teams
• Strong ability to build relationships and collaborate cross-functionally
• Experience managing multiple shifts and teams
• Strong problem-solving and decision-making skills
• Excellent communication (written and verbal)
• Proficient in Microsoft Office (Excel, Word, reporting systems)
• Must have a sense of urgency and strong accountability mindset
• Must demonstrate a strong teamwork mentality
• Must be available to work Sundays and other flexible hours as needed (including holidays).
• Must read, write, and speak English (Bilingual in Spanish preferred).
• Must be able to manage operations across multiple buildings.
• Proficient in Office 365 applications, including Excel, Word, and database management tools.
• Strong problem-solving and critical thinking skills to analyze quality and safety issues, identify root causes, implement corrective actions, and ensure continuous improvement.
• Demonstrates a strong sense of urgency and flexibility to effectively manage shifting priorities and work schedules in a fast-paced environment.
• Strong interpersonal skills with the ability to influence and communicate effectively at all levels of the organization.
• Strong analytical and critical thinking skills.
• Strong leadership, communication, and training skills.

Nice To Haves

• Business Central knowledge a plus

Responsibilities

• Manage the daily operations of the FSQA department across both facilities and shifts
• Ensure continuous audit readiness (SQF, customer, regulatory, and third-party audits)
• Maintain compliance with all food safety programs (HACCP, GMP, SQF, traceability, environmental monitoring, etc.)
• Directly manage, coach, and develop hourly QA Technicians and QA Supervisors across both shifts and facilities
• Supervise, coach, and develop QA Technicians on both shifts
• Oversee third-party sanitation programs and ensure compliance with company and regulatory standards
• Manage relationships with third-party vendors related to food safety and quality
• Handle and respond to customer complaints, ensuring timely investigation, resolution, and documentation
• Oversee food safety documentation, logs, and records to ensure accuracy and compliance
• Ensure the facility remains audit-ready at all times
• Monitor and enforce adherence to food safety and quality policies and procedures
• Review QA reports and ensure accuracy and completeness
• Support and drive process improvements to enhance food safety and operational efficiency
• Develop and maintain training programs to ensure compliance with SQF and internal standards
• Partner with Operations, Maintenance, Warehouse, and other departments to resolve food safety and quality issues
• Hold team members accountable for performance, compliance, and execution
• Promote a strong food safety culture across the organization
• Other tasks as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager