FOOD SAFETY COORDINATOR

KIKKOMAN FOODS INC•Town of Walworth, WI
•Onsite

About The Position

The Food Safety Coordinator reviews food safety alerts and forwards them to management as appropriate, conducts mock recalls with suppliers, responds to customer complaints, and supports food safety programs and supplier food safety records. The role backs up the Food Safety Specialist and SQF Administrator and supports the Food Safety Supervisor / SQF Practitioner, Quality Control Manager, and related site programs. The position manages the Gluten-Free and Non-GMO programs, supports the Vegan program, leads scale calibration and the Food Defense team, supports the Food Fraud and Supplier Approval programs, and participates in audits, investigations, training, and corrective actions. It also provides food safety and quality support for ingredient and packaging issues, production activities, maintenance and contractor work, and customer or auditor inquiries. The coordinator is expected to maintain working knowledge of the soy sauce-making process, company policies, and industry food safety standards. The role requires a relevant bachelor’s degree or equivalent education and experience, food-industry credential experience or training, strong written and verbal communication, the ability to understand regulations and technical documents, basic calculation skills, and familiarity with Windows-based computer software. Work includes extended office computer tasks as well as occasional lifting and working in high-temperature and high-humidity conditions.

Requirements

  • Bachelor’s degree in Food Science, Microbiology, Biology, Agriculture, or Life Science, or equivalent to a four-year university or technical school.
  • Credential experience or training in a food-related industry, or an equivalent combination of education and experience.
  • Ability to read, analyze, and use government regulations, standards, and guidelines in English.
  • Ability to review, assess, and understand technical documents, drawings, and other documents.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to present information and respond to questions from managers, customers, and guests in a friendly and professional manner.
  • Ability to calculate figures and amounts such as discounts, proportions, percentages, area, and concentrations.
  • Ability to use a Windows-based personal computer and software applications.
  • Knowledge of Microsoft Word, Microsoft Excel, Microsoft Outlook Express, and Microsoft Internet Explorer; Microsoft PowerPoint is preferred.
  • Regular ability to sit for long periods while performing office tasks on a computer.
  • Ability to sit, stand, walk, talk, and hear frequently.
  • Ability to reach above shoulders, climb, crouch, stoop, or kneel occasionally.
  • Ability to occasionally lift and/or move up to 30 pounds, usually from floor to waist level, up to 20 feet away.
  • Ability to work under high-temperature and high-humidity conditions for extended periods.
  • Ability to behave and communicate in a manner that facilitates good relations with customers, clients, coworkers, and supervisors and maintains a positive work atmosphere.

Nice To Haves

  • Knowledge of Microsoft PowerPoint.

Responsibilities

  • Review food safety alerts continually and forward them to management as appropriate.
  • Conduct mock recalls with suppliers and respond to customer complaints.
  • Back up the Food Safety Specialist and SQF Administrator.
  • Manage the Gluten-Free program, including sanitation verification, product updates, certification, audits, standards compliance, and traceability.
  • Manage the Non-GMO program, including certification, ingredient compliance audits, and traceability.
  • Present KFI-WI Non-GMO and Gluten-Free programs to SQF auditors, customers, and guests as necessary.
  • Support KFI-MO Gluten-Free and Non-GMO programs and the KFI-WI Vegan program.
  • Respond to KSU’s retail customer complaints through investigation, corrective-action development as appropriate, reporting findings, and database management.
  • Lead the site’s scale calibration program, including maintaining the Master Calibration Schedule, scheduling and coordinating calibration events, communicating and interpreting results, driving corrective actions, and managing service reports.
  • Support the Food Fraud program and lead the Food Defense team.
  • Investigate ingredient and packaging issues at receipt, communicate issues to Purchasing, initiate necessary corrective actions, and add issues to the Supplier Complaint database.
  • Participate in the Internal Audit Team and audit the facility.
  • Support corrective-action responses to external and internal audits.
  • Provide Gluten-Free and Non-GMO orientation training to new hires and departments, and support other trainings as needed.
  • Provide Food Safety training to employees and new hires.
  • Support the Supplier Approval program, including collecting documents.
  • Assist the Food Safety Supervisor / SQF Practitioner in maintaining Food Safety, GMP, and Food Defense programs.
  • Assist the Quality Control Manager with Quality Programs and Food Safety / SQF inquiries upon request.
  • Engage in activities related to product safety, in-process product, and finished product.
  • Communicate observed or potential food safety and quality issues or concerns to management.
  • Maintain working knowledge of the soy sauce-making process, company policies, and industry food safety standards.
  • Review Maintenance/Contractor work before return to production in accordance with Food Safety standards.
  • Participate in non-conformance and Incident Report investigations.
  • Conduct the Risk Assessment Ingredient program.
  • Complete other projects as assigned by the Food Safety Supervisor / SQF Practitioner.
  • Provide support to the Food Safety Specialist and SQF Administrator as necessary.
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