Food Safety & Brand Specialist

SteriTechKalamazoo, MI

About The Position

The primary purpose of this role is to support our hotel, restaurant, and grocery clients in upholding their brand standards, ensuring exceptional food quality, and delivering friendly, customer-focused service to enhance the overall guest experience. This position is part of the Rentokil family of companies, a global leader in Pest Control and other services across more than 90 countries. The company prides itself on being a trusted partner to many of the world's leading brands and serves consumer and business customers across multiple industries. Rentokil is committed to fulfilling its mission to "protect people, enhance lives, and preserve the planet." Steritech Brand Standards, a member of the Rentokil family, is a market leader in food safety, quality assurance, and customer experience management, helping clients provide the best, safest, and healthiest possible service to their customers.

Requirements

  • Ability and desire to influence others with tact and skill
  • Ability to provide clear and constructive feedback in a positive manner
  • Thrives in an autonomous working environment
  • Ability to work a flexible schedule
  • Ability to organize and prioritize work based on urgency, efficiency and other factors
  • Meet the requirements to obtain a CP-FS certification
  • Available to work Monday-Friday and Saturdays and evenings as needed
  • Must possess a valid driver’s license from state of residence
  • Licenses/certificates as required by federal, state, and/or local regulations (covered by us)
  • Have excellent listening, organization, communication and time management skills

Nice To Haves

  • Strong technical knowledge of food safety is preferred
  • ServSafe and/or CP-FS Certification(s) a plus

Responsibilities

  • Conduct assessments that measure conformity to established regulatory, industry, and proprietary brand standards for clients
  • Observe food prep and cooking standards to ensure food safety, health, and sanitation practices
  • Partner with clients to address root causes of assessment discrepancies and develop corrective action plans
  • Teach and coach clients how to make their workplace a safer and healthier environment for themselves and THEIR customers
  • Travel 50%-70%, or 8-10 days per month, including some evening and weekend work
  • Conducting Audits and Inspections
  • Implementing and Monitoring food safety
  • Training and Educating staff
  • Investigating food safety incidents
  • Ensuring compliance with regulations
  • Maintaining documentation and records

Benefits

  • Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!
  • Multiple avenues to grow your career
  • Training and development programs available
  • Tuition Reimbursement benefits (for FT Colleagues)
  • Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
  • 401(k) retirement plan with company-matching contributions
  • Vacation days & sick days
  • Company-paid holidays & floating holidays
  • A company mindset that prioritizes health, safety, and flexibility
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