Food Runner - Tap - MGM

MGM Resorts International • Las Vegas, NV

1d • Onsite

About The Position

The primary responsibility of the Food & Beverage Runner at TAP Sports Bar inside MGM Grand is to provide exceptional guest service by delivering food orders accurately and efficiently while offering courteous and prompt tableside service. The Runner must be knowledgeable about all menu items, clearly describe dishes to guests, and answer questions regarding ingredients and preparation. This role works closely with both the kitchen and front-of-house teams to ensure a seamless dining experience and maintain the high service standards of MGM Grand.

Requirements

• Work varied shifts, to include weekends and holidays required
• High School Diploma or GED

Nice To Haves

• 6+ Months of previous experience as a Food Runner or Server in a high-volume restaurant environment preferred
• Experience supporting service operations in a full-service restaurant serving breakfast, lunch, and dinner preferred
• Experience working in a similar resort setting

Responsibilities

• Greet guest in a positive, friendly manner, making them feel welcome
• Expedite food from the kitchen to the table as dictated by sequence of service and by the Chef or kitchen expediter
• Describe food upon placement on the table, answering questions pertaining to the dishes
• Describe menu features as needed (include changes and additions)
• Communicate with expediter to ensure delivery of food to the correct table and position
• Perform assigned open and closing side-work
• Communicate needs of the guest to kitchen and management, inform management of guest reaction and comments and assist management to ensure smooth operation and quality service
• Check dining area, tables and chairs for cleanliness, maintain cleanliness and organization of station and service area

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED