Food Runners - Prime & Provisions

DineAmic HospitalityBerwyn, IL
Onsite

About The Position

Prime & Provisions, an award-winning steakhouse in downtown Chicago, is seeking Food Runners to join its team. This role is crucial for delivering exceptional guest experiences in a fast-paced, high-volume, full-service restaurant. The ideal candidate will possess strong attention to detail, a sense of urgency, and excellent teamwork skills to ensure food is delivered accurately, efficiently, and with proper presentation.

Requirements

  • Previous restaurant experience required; high-volume experience strongly preferred.
  • Availability to work evenings, weekends, and holidays based on business needs.
  • Basic knowledge of food handling, safety standards, and allergens.
  • Technical proficiency with computers and POS systems.

Nice To Haves

  • Accountability
  • Adaptability
  • Communication Skills
  • Emotional Intelligence
  • Integrity
  • Personal Development
  • Professionalism
  • Self-Management
  • Teamwork and Collaboration

Responsibilities

  • Deliver food to guests quickly and accurately according to table numbers and seat positions while confirming order accuracy and presentation standards.
  • Maintain strong knowledge of menu items, ingredients, and allergens to verify dishes and modifications before leaving the kitchen.
  • Communicate clearly with kitchen staff, servers, and management to ensure proper timing and pacing of courses.
  • Describe dishes, along with modifications, when delivering food and answer basic menu questions when appropriate.
  • Safely perform tableside service elements that may involve sharp utensils or controlled flame presentations when required.
  • Assist with garnishing and final plate presentation when directed by kitchen leadership.
  • Maintain cleanliness and organization of the expo line, service stations, and runner areas.
  • Support servers and service teams during peak periods to maintain smooth service flow.
  • Assist with clearing plates, resetting tables, and maintaining dining room readiness as needed.
  • Complete opening, running, and closing side work as assigned.
  • Follow all company policies, food safety standards, and sanitation guidelines.
  • Handle guest interactions with professionalism and hospitality.
  • Contribute positively to team morale and support fellow team members during high-volume periods.
  • Additional duties as needed within the scope of the role.

Benefits

  • Paid Leave
  • Commuter Benefits
  • 401K + Match
  • Company-paid Employee Assistance Program
  • Food & Beverage Discounts
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