Food Runner - The Henry - The Cosmopolitan

MGM Resorts International

4d • Onsite

About The Position

The Food Runner is responsible for delivering prompt, courteous table-side service and ensuring an exceptional guest experience. This role involves accurately delivering food and beverages, clearly describing menu items, and answering guest questions with confidence. Runners work closely with the team to maintain efficiency and uphold the high service standards of The Henry.

Requirements

• 6+ Months of Prior Relevant Experience in a high-volume dining restaurant as a Food Runner or Server
• Must be at least 18 years or older
• Ability to multi-task and work well in a fast paced, team-oriented environment
• Experience working in a similar resort setting

Nice To Haves

• Work varied shifts, to include weekends and holidays

Responsibilities

• Greet guest in a positive, friendly manner, making them feel welcome
• Expedite food from the kitchen to the table as dictated by sequence of service and by the Chef or kitchen expediter
• Describe food upon placement on the table, answering questions pertaining to the dishes
• Describe menu features as needed (include changes and additions)
• Communicate with expediter to ensure delivery of food to the correct table and position
• Perform assigned open and closing side-work
• Communicate guest needs to the kitchen and management, provide feedback on guest reactions and comments, and support management in ensuring smooth operations and consistent, high-quality service.
• Check dining area, tables and chairs for cleanliness, maintain cleanliness and organization of station and service area
• Perform other job-related duties as required.

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed