Food Runner - Rise - PT

Hard Rock Hotel & Casino Ottawa•Hollywood, FL

1d•Onsite

About The Position

Under the direction of the 24 Hour Restaurant Assistant Manager, the incumbent prepares dining rooms for use, cleans appropriate areas, and sets tables for further use ensuring a positive guest experience. Additionally, will serve meals to guests while ensuring a positive guest experience.

Requirements

High School Diploma or equivalent with a minimum of 6 months experience in high volume food service or customer service preferred, or the equivalent combination of education and experience.
Table service restaurant experience preferred.

Responsibilities

Completes all established set-up, stocking and closing duties on time.
Clears, cleans and resets tables according to procedures.
Cleans area under and around tables and hutches.
Knows and adheres to health and sanitation guidelines at all times.
Demonstrates a courteous, friendly, polite, congenial and efficient attitude.
Promotes positive guest/employee relations.
Serves all guests according to established standards of service.
Delivers all items in a timely and courteous manner.
Assist servers and bussers as necessary with established pre-bus and pre-set standards.
Communicates customer requests to assigned server.
Knowledgeable of restaurant seating plan including sections, table numbers and seat numbers.
Knowledgeable of restaurant (ordering) systems; expediting systems.
Communicates with kitchen expeditor; checks order duplicates for correctness; communicates discrepancies to the expeditor.
Completes all set-up and closing duties in a timely fashion.
Is familiar with all menu specifications and abbreviations.
Handles and solves any concerns and questions customers may have or relays guest complaints/compliments to the appropriate Assistant Manager on duty.
Maintains a clean, safe, hazard-free work environment within area of responsibility.
Adheres to food & beverage policies, procedures, state liquor laws and all related manual material.
Promotes positive public/employee relations at all times.
Performs all other related and compatible duties as assigned.