Food Runner, Restaurant R'evolution

Sonesta International Hotels Corporation • New Orleans, LA

8d • Onsite

About The Position

Provides support to service teams in a fine dining establishment by performing the following duties. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description. Promote and support the vision and mission of Restaurant R'evolution: "To Cherish the Guest in Every Way". Build solid relationship with your Colleagues. Treat colleagues with respect and dignity. Deliver Passionate & Engaging Service to our Guests. You will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs in order to exceed their expectations. You will consistently deliver our GUEST model: Greet or welcome everyone, warmly with a smile, Use eye and ear contact and guest’s name, Establish/anticipate needs, Solve and own all requests/complaints, Thank everyone.

Requirements

• Must keep service area and tools clean and organized.
• Responsible for returning all items to their zoned location
• Attends all ongoing training sessions.
• Assist in the training and mentoring of new staff
• Must follow all prescribed systems of organization and cleanliness
• Responsible for following all opening and closing checklists and sidework
• Maintain levels of quality and service as outlined in the Service Manual
• Must follow all daily and weekly cleaning schedules

Nice To Haves

• Responsible for knowledge of all Food and Beverage menus

Responsibilities

• Follow service guidelines according to the Brand standards in the Service Manual
• Picks up food from expediter and delivers to table
• Responsible for knowledge of all Food and Beverage menus
• Must keep service area and tools clean and organized.
• Responsible for returning all items to their zoned location
• Attends all ongoing training sessions.
• Assist in the training and mentoring of new staff
• Must follow all prescribed systems of organization and cleanliness
• Responsible for following all opening and closing checklists and sidework
• Maintain levels of quality and service as outlined in the Service Manual
• Must follow all daily and weekly cleaning schedules

Benefits

• Medical, Dental & Vision Insurance
• Health Savings Account (HSA) with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation & Sick Time
• Paid Parental Leave
• Company-Paid Life Insurance
• Company-Paid Short-Term & Long-Term Disability
• Hospital Indemnity, Critical Illness & Accident Insurance
• Educational Assistance
• Sonesta Hotel Discounts
• Additional Perks & Employee Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed