FOOD RUNNER ( Full- Time)

COLUMBIA YACHT CLUBChicago, IL
Onsite

About The Position

Responsible for continual set-up and prompt delivery of food to guests when the order is completed by the kitchen. Also responsible for ensuring that the highest quality of food presentation is being maintained.

Requirements

  • Promptly deliver food to the correct guests according to table and position numbers
  • Safely and effectively transport food or beverages to a table of three in a single trip
  • Safely and effectively use and operate all necessary tools and equipment
  • Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
  • Ability to multi-task calmly and effectively in a busy, stressful environment
  • Work in a confined, crowded space of variable noise and temperature levels
  • Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
  • Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Nice To Haves

  • Available to work a variety of hours, days and shifts, including weekends

Responsibilities

  • Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
  • Greet guests with a warm, sincere smile
  • Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
  • Read and check each order for any special instructions and/or restrictions before taking it out of the kitchen
  • Confirm that each order has the appropriate preparation, plate ware, garnish, presentation, necessary serving utensils and is complete before taking it out of the kitchen
  • Communicate any food concerns to the Coordinator
  • Communicate and follow up on any guest request or concern
  • Follow all steps of service
  • Understand and follow the food allergy procedure and special orders/restrictions
  • Comply with all safety and sanitation guidelines and procedures
  • Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
  • Get along well with others and be a team player
  • Other duties will be assigned as needed
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