Food Runner

The Bancroft • Burlington, MA

6d • Onsite

About The Position

As a Food Runner at The Bancroft Chophouse, you are responsible for making sure each guest receives hot food hot and cold food cold. The Food Runner plays a vital role on our team ensuring each guest receives the correct meal, and allergy dishes are delivered with care. A Food Runner is responsible for items such as stocking the expo line, running food to the dining room, bar and lounge area and assisting guests with their needs.

Requirements

• Exude a high level of hospitality to our guests – smile and have fun!
• Ability to work in a stressful and high-volume work environment
• Ability to multitask and take direction
• Work as part of a team
• Strong communication skills
• Be able to work in a standing position for long periods of time
• Be able to lift up to 30 lbs and carry a tray

Nice To Haves

• Minimum of 6 months experience running food in a full-service, high-volume restaurant.

Responsibilities

• Work closely with the Bancroft's kitchen staff to ensure that food items are prepared and ready for delivery to customers.
• Collect and verify customer orders before delivering them to their respective tables.
• Ensure that food items are delivered to the correct tables in a timely and efficient manner.
• Communicate with the kitchen staff and servers to ensure that orders are accurate and complete.
• Provide excellent customer service by greeting customers, answering questions, and addressing concerns.
• Ensure that all food items are handled and stored in compliance with food safety and allergy standards.
• Assist in performing other duties as assigned by the management team.

Benefits

• Flexible Schedule
• Comprehensive benefits package after 6 (six) months to employees that meet our eligibility requirements (health, dental, vision, vacation).
• Employee dining discount – 25% off food for you and a guest.
• Daily family meal.
• 401k with an annual match.
• Employee Assistance Program.
• Employee Referral Bonus - get paid to work with your friends!
• Training and opportunities for growth!

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed