Food Runner

San Manuel Band of Mission Indians • Highland, CA

3d • Onsite

About The Position

Under the direction of the Supervisor, Food and Beverage, the Food Runner aids Servers by expediting food tickets and ensuring the delivery of high-quality dishes to the correct tables and guests. Assists in providing a superior guest experience by observing tables and maintaining clear communication between guests, front-of-house staff, and the culinary team. Initiates the preparation and timely service of the next course, as guests near the completion of a course. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Greets guests and provides a welcoming experience at their table. Efficiently expedites food tickets and ensures that high-quality dishes prepared by the Chef are delivered to the correct tables and guests in a professional and attentive manner. 2. Ensures plates are properly garnished and food quality standards are met upon delivery. Identifies guest seat numbers to serve food accurately and announces dishes as they are placed in front of guests. Offers condiments and seasonings to guests, delivers beverages, and pours and serves non-alcoholic drinks. Organizes and arranges table settings, removing any extra items. Bags to-go orders for guests and meets special requests while maintaining high-quality standards. 3. Ensures rounds are continuously completed in their assigned section. Continuously busses and resets tables throughout the shift. The Food Runner assists with additional requests from guests while adhering to Yaamava Service and Brand Standards. Maintains a continuous flow of communication between guests, front-of-house staff, and the culinary team. 4. Ensures overall cleanliness, organization, and preparedness of immediate workspace, adjacent and assigned areas. Cleans, sanitizes and polishes various kitchen equipment, including china, glassware and cutlery following established procedures to meet current guidelines and regulations. Complies with all workplace health and safety requirements, including department specific training regarding equipment and procedures. Ensures proper food safety and sanitation standards to ensure guest safety. 5. Performs other duties as assigned to support the efficient operation of the department.

Requirements

• High School Diploma or GED required.
• Minimum three (3) months of related experience and/or training preferred.
• Must be able to read, write and communicate in the English language.
• Must be able to perform simple mathematical operations (addition, subtraction, multiplication, and division).
• Must be able to manage cash transactions accurately and securely.
• Must be able to provide friendly and efficient service to guests and team members, addressing their needs and resolving issues.
• Must be able to have clear and effective communication with guests and team members.
• Must be able to work under pressure by staying calm and efficient during busy period(s).
• At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license.
• Must obtain and maintain a current Food Handler’s Card.
• Must obtain and maintain Training for Intervention Procedures (TIPS) Certification upon employment.

Responsibilities

• Greets guests and provides a welcoming experience at their table. Efficiently expedites food tickets and ensures that high-quality dishes prepared by the Chef are delivered to the correct tables and guests in a professional and attentive manner.
• Ensures plates are properly garnished and food quality standards are met upon delivery. Identifies guest seat numbers to serve food accurately and announces dishes as they are placed in front of guests. Offers condiments and seasonings to guests, delivers beverages, and pours and serves non-alcoholic drinks. Organizes and arranges table settings, removing any extra items. Bags to-go orders for guests and meets special requests while maintaining high-quality standards.
• Ensures rounds are continuously completed in their assigned section. Continuously busses and resets tables throughout the shift. The Food Runner assists with additional requests from guests while adhering to Yaamava Service and Brand Standards. Maintains a continuous flow of communication between guests, front-of-house staff, and the culinary team.
• Ensures overall cleanliness, organization, and preparedness of immediate workspace, adjacent and assigned areas. Cleans, sanitizes and polishes various kitchen equipment, including china, glassware and cutlery following established procedures to meet current guidelines and regulations. Complies with all workplace health and safety requirements, including department specific training regarding equipment and procedures. Ensures proper food safety and sanitation standards to ensure guest safety.
• Performs other duties as assigned to support the efficient operation of the department.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED