Food Runner PT PM $12hr - Marriott Crabtree, Raleigh, NC

Concord Hospitality Enterprises • Raleigh, NC

10d • $12

About The Position

We are hiring a Food Runner! Starting Pay: $12.00 per hour

We are looking for people that have a passion to serve others! Working at our
food service outlets means you are many times the first or last greeting our
guest receives in the day! Your friendly smile and cheerful customer service
attitude sets the tone for our guests to enjoy what the day brings to them. Your
role is key to the overall experience the guest will have. Your keen sense of
being proactive, responsive and caring will make all the difference. If you
enjoy engaging with others and have a winning personality and high sense of
responsibility – this role is perfect for you! We have a great company culture
at Concord Hospitality where everyone is valued and treated with respect.

As a Room Service Server you must love to make people smile, have a welcoming
nature and like working in a face paced environment. Serving is in your blood
and delivering a great meal and presenting it to your room guests makes you
happy! Our guests will expect you to be a food & beverage professional using
formal greetings as you arrive, explaining the meal provided and offering up any
additional information needed to make the guest’s stay memorable. Our Room
Service Servers must know and follow the hotel’s established safety and security
polices and procedures. Anticipate problems and notify management as needed.
ServSafe certificate/alcohol training is required.

Requirements

• ServSafe certificate/alcohol training is required.

Responsibilities

• The Server performs guest service in hotel guest rooms and can be utilized in the main dining room as needed or bistro or food service outlet areas.
• They ensure that all food is delivered at proper temperature by having a responsive attention to orders ready for delivery from the kitchen.
• The server must be organized and detailed oriented to deliver orders including all necessary utensils, dishware and added condiments.
• The server cheerfully serves guests, explains the contents of the meal as well as checks for satisfaction.
• The server has thorough knowledge of all food and beverage items, correct plate presentation, and temperature controls.
• Maintains a calm demeanor during periods of high volume or unusual events
• Make decisions and solve problems in the interest of 100% guest satisfaction
• Carefully monitors the operation of the F&B outlet and assists the manager in identifying and solving present and potential guest problems
• Concord and Brand operational policies and procedures, including safety and security, to ensure the safety of all employees and guests during each shift
• Maintains a clean and organized workspace
• Maintains regular and punctual attendance
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
• Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication
• Available to perform many different tasks within the hotel kitchen during each shift

Benefits

• We offer competitive wages.
• Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed